I will definitely NOT be returning to Dirty Dog grooming. Prior to dropping my dog off there for a basic trim, I inquired as to the cost, specifying the exact services I wanted done, e.g. basic cut, nails trimmed, etc. I was told over the phone that the total would be around $45-50, but definitely NOT more than $50. To make sure of this, I inquired again when I dropped off my pooch at the grooming facility. However, when I went to pick my dog up, (who looked ok, nothing special), I was informed that the cost would be $60. When I balked at this and stated that I was told the services would be no more than $50 when I dropped the dog off, I was informed that $60 was the cost for this specific breed. My dog's breed did not change from the time I dropped him off to the time I picked him up, so the costs should have been standard and not changed either. The owner would have none of this, so I informed her that I would not be returning. Sorry, Dirty Dog, but you let me down.
Posted: 12/22/2008 • Link to this review