This is BigOVaughans's TrustRating, which is based on both the number of reviews BigOVaughans has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful BigOVaughans has been to the Kudzu community.
I've been taking our two dogs to The Dog House for about 4 years now. We have always gotten appointments right away and the dogs come home looking beautiful. Very friendly, very fast, very professional!!