Hi brides, Just wanted to let you all know that I cannot recommend the Encore Quartet. Incredibly unprofessional. They were hired to play essentially 4 songs at my 20 minute wedding ceremony (and some pre-ceremony selections I did not choose). The song that they were supposed to play just for my husband and his parents as they walked down the aisle? Yeah, they played it for the entire bridal party too. We had 14 people in our bridal party! And the song was very special to my husband and his parents- it was Edelweiss. What we wanted for the bridal party was the more fun, bridal party-appropriate, "I'm Yours" by Jason Mraz. Hearing Edelweiss for 10 minutes was NOT how we wanted to start off our wedding ceremony. When I e-mailed the quartet, and mentioned my concern (in a very polite way, by the way), I was told to "call in to discuss." Well, I was leaving for my honeymoon that day. There was not even so much as an "I'm sorry we forgot to play 1 of your songs." When you hire people to play 4 songs, and they only play 3, that is a HUGE problem in my book. And the way it was handled (NOT handled) after the fact means that I cannot recommend them and I actually think you should book any of the other wonderful Valley-area quartets instead. So just a recap: hired to play 4 songs- only played 3- did NOT apologize- and we tipped the customary $20 a musician. Absolutely unprofessional. BEWARE!
Posted: 12/31/2011 • Link to this review
Encore did an incredible job at our wedding from start to finish. They are true pros! If you need a quartet, look no further than Encore. My new bride and I were very very pleased! Thank you Encore!!!!
Posted: 9/27/2010 • Link to this review
They were very professional in all our transactions. They were patient with me for choosing music, and helped me find the perfect song for my husband to recognize. They also personalized one of my favorite songs to be played during the sand ceramony. I have been told by guests how romantic and emotional the quartet made the church ceramony. I can only say great things about these ladies, and hope they continue their services. Thank you!
Posted: 7/08/2010 • Link to this review
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