It is amazing that I can call everywhere to look for something. The one place I find it is at the Faucet Factory. Their knowledge and customer service is great. I have been in the industry for 20 years. To find a nice place like the Faucet Factory is excellent. Knowledge and expertise. What else can you ask for?
Posted: 2/20/2009 • Link to this review
I ran all over town looking for quality customer service. I went to a few other remodeling stores and found the winner in encinitas. They handled my remodel like it was their very own house. I could not ask for better customer service and attention to detail. If you are doing a remodel you have to go to THE FAUCET FACTORY. Nathan was helpful and very knowledgeable. I went to Standards of Excellence and it was like a boxing match. At Faucet Factory they listened to me and gave me my options. THanks from Very Satisfied in Rancho Santa Fe, CA
Posted: 2/20/2008 • Link to this review
I remodeled my house. The customer service there was by far the best of anything else I have encountered. My rep was NATHAN. He took this remodel by the horns and followed it from beginning to end. I highly recommend this place not only to homeowners but to CONTRACTORS as well. The superior customer service and their knowledge is amazing.
Posted: 8/17/2007 • Last edited: 1/02/2008 • Link to this review