Quality work & employees. All team members were extremely polite and courteous ---- could definitely tell they are very knowledgeable and know their craft and are very good at it. Todd, Ken, Nicole & Tiffany were all excellent in their respective roles.
Posted on GuildQuality: 8/08/2018
Hello: I thought the overall job was well done but I was not kept up with site visits. Two Monday's in a row I waited and no one showed up and was not informed that they had cancelled. Another time I would have visits that I was not informed of when all I would need would be phone call.We also experienced a flat tire from a roofing nail during the removal of the old roof.As of August 4th the Fick Sign is still being displayed and was told it would be picked up on August 1 when I paid my invoice.Please let me know if you have any questions.Bill410 494 8829
Posted on GuildQuality: 8/04/2018
When we moved to Baltimore, we looked for a roofing and contracting company that we would be able to form a long-standing relationship with, a company that would earn our business for years to come. For the short time that we have lived in Baltimore, we have turned to Fick Brothers for all of our exterior home improvements, and each time we are impressed with the quality of the work, the professionalism of the staff, and the craftsmanship of the crew. The work is done properly the at the first go around, without cur corners or skimping. We are proud to continue or relationship with Fick Brothers and highly recommend them to additional homeowners in Baltimore who want a reliable company to work on one of their most important investments.
Posted on GuildQuality: 3/24/2018
The builder of my 18 year young home took shortcuts given the leaks that developed since I moved in. Fick proposed and installed roofing solutions that eliminated all of my penetration issues. From proposal to planning, and from installation to wrap, up they satisfied all my needs. Because of Fick's substantial materials and knowledgeable crews, I can turn my back to my roof and worry about something else. Thank you.
Posted on GuildQuality: 2/09/2018
I bid this work out to 4 different contractors and there were several things that impressed me about Fick Bros. One of the things I liked was that they have a membership in the Slate Roofing Guild. They are active members and do things literally according to the book and I was actually shown the book by Walt. That was very important to me. I had a lot of contractors say things that were drastically different that could have damaged my roof. The price was impressive and so was the quality of work. They wanted to do a lot of things and I did not want them to do everything. They worked with me to reduce the scope of work to what we felt was affordable for our priorities. Both Walt and Brian went out of their way to meet me at a location that worked for me which involved waiting, paying for parking and walking a lot. I appreciated that level of customer service.
Posted on GuildQuality: 1/11/2018
I had to propose a settlement amount. I never received an initiated settlement offer from Patrick. Finally Fick Bros succumbed to my settlement for Mistakes they made. Although I was satisfied with workmanship, information on how this could have been rectified was not forthcoming, Disappointed in how this project was finalized.
Posted on GuildQuality: 12/23/2017
Honestly when it comes to Fick Brothers wheelhouse, you get what you pay for. Roofing, gutters, etc are nothing you want to cut corners on just to save a dollar. When we contract Fick Brothers we know the job will be done right the first time with no issues down the road. It's called peace of mind - the job is always in the right hands with Fick Brothers.
Posted on GuildQuality: 12/21/2017
I cannot overstate how pleased I am with Fick Bros. Roofing. From the initial meetings with Mr. Mullenax, where he went over every detail about the process of putting on a new roof, to the pre-construction meeting with Mr. Corn, when he made sure I understood all the aspects of the construction process, I always felt confident that we were getting the best product along with professional workmanship. Thank you Fick Bros. for making our new roof experience as stress free as possible. We love our new roof and are happy to have checked that home improvement project off the list!!
Posted on GuildQuality: 12/14/2017
From start to finish, my experience with Fick Bros. Roofing & Exterior Remodeling Company was extremely positive. Their customer service was stellar, and the work was done efficiently and flawlessly. I'm so impressed with this company, I have already referred several friends and neighbors.
Posted on GuildQuality: 11/23/2017
We finally got around to addressing the crumbling plaster in various parts of our house this year and discovered that we had leaks in multiple areas of our roof and chimneys. While we were initially cautious about engaging Fick Bros., due their 'reputation' as the most expensive roofing services provider, we were very impressed with the up-front information that was provided, including samples of all materials that were to be used. Every imaginable aspect of the project was outlined and covered prior to the work to be done. We had received another proposal from another very nice contractor, who we liked, but he gave relatively little information up front, compared to Fick Bros. I mention only as an aside that I have a background in construction, which enabled me to know just enough about what to be on the lookout for. What I pleasantly discovered was an extremely professional group of folks, each with specialties, who together, did an astonishingly excellent job, thoroughly explaining specific problems that were found with the various roof areas of our 124 year old house, and who fully engaged and included me in discussions of unexpected problems and repair options and solutions. We are hugely relieved to know that rotting structural problems were found and addressed, and fully intend to use them for other work on our house in the future. I can't help but wonder how the Fick Bros. reputation for being the most expensive could be somehow transformed to them instead having a reputation for doing the very finest in (expeditiously performed) structural and repair work. Given some of our less than great experiences with a few contractors over the years, we are thrilled and relieved that we hired Fick Bros.Devra Kitterman
Posted on GuildQuality: 10/27/2017
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