The main issue with this establishment is the support staff. I recently took in a pair of slacks that had a stain. Showed the stain to the intake person. When I went to pick up the slacks the stain was still there and they offered to clean the slacks again. Then they called me and said we can do them again but we are going to need an additional 20 bucks... Now I ve already paid once for the cleaning or non-cleaning... I just think that if the intake person understood dry cleaning this sort of issue could have been avoided.... By the way they kept my money even though my slacks were still dirty. Ironically this issue had happened before... My suggestion is if you have spots in your clothes be sure to understand that they may or may not be able to get the stains out and it can really be tricky because what the person who does the actual dry cleaning says and what the intake persons says could be two different things!
Posted: 8/31/2012 • Link to this review