This office is not ideal for any family. They have poor customer service, bad bedside manner and poor front office staff. They do not care about the child as a whole but their bottom line. They will be reported to the Medical Board of GA and put out of business. They are a disservice to the population they claim to service. Dr. Clemmons and Dr. Mauer
Posted: 3/21/2018 • Link to this review
Took child to doctor for scoliosis check from a school based screening, but I was not told that they were not affiliated with Piedmont hospital for their the x-ray work. Therefore, I now have to pay, and when I spoke to the office staff I was told it was my responsibility to know that my insurance would not pay for the entire x-ray, How would I know?? The doctor my child had there was never attuned to my child's needs. My questions were never answered. Hope other people's experience is much better. We are going to find another office.
Posted: 7/27/2013 • Link to this review
This was our first time to this office. I was trying to find a pediatrican that my daughter could keep for her entire childhood. (we are new to town)..Dr. Kenny will not be that doctor. She didn't take anytime to try and bond with my child which made the exam extremely difficult. She seemed really rushed and wanted us out of there. I could understand that because my daughter was screaming and not very cooperative, but if she had tried to get my child to warm up to her in the begining, things maybe would have been a little easier. She had no bedside manner and 'shushed' me when I tried to answer a question, because she was trying to listen to my daughter's heartbeat..(then why ask the question, if it wasn't a good time for me to answer?) My daughter is behind in a few areas and I was really hoping to get the answers I wanted/needed from this appointment. I feel like Dr. Kenny has bad communication. She referred me to a specialist and said see you in year...I left slightly confused and very frustrated. Not what I expected at all. I will be going elsewhere. I just consider it a stepping stone to the specialist..so, thanks I guess.
Posted: 4/03/2012 • Link to this review
My son has seen Dr. Mauer for past 10 years and I would recommend her highly. The office staff is prompt and dedicated. I have never been denied an appointment, even when calling last minute. Dr. Mauer is soooo kind and interacts with my son in a direct, respectful caring manner.
Posted: 3/09/2012 • Link to this review
Dr. Mauer, Dr. Kenny & the entire Kids Specialists staff are the best ever! I've been taking my boys to see Dr. Mauer & staff for more than 10 years. She never rushes through the visits and always makes them feel comfortable. Once we saw Dr. Kenny & she really took her time talking to my son about his injury. It showed that she really cares about her patients. The nurses are are all very sweet & helpful. The Kids Specialists has recently joined the Reach out & Read program to help promote reading for young kids. I wish my boys could have participated in that when they were small. The clinic even has it's own library. As a military family we've lived in several states & I've visited many different pediatricians. Dr. Mauer & Dr. Kenny are the best ever!
Posted: 12/08/2011 • Link to this review
Dr. Catherine Mauer has been our pediatrician since shortly after we moved to GA in 2002. My special needs child always gets the attention she needs during crisis and the regular care she receives has been exceptional and caught potential issues proactively. We love her and her staff (who know are truly special people too!) so much that it was a blessing when we were able to have her take on our new infant as well. She is sensitive to the many issues we face and proactive about both of our children's health. Could not begin to recommend her and her practice highly enough!
Posted: 8/30/2006 • Last edited: 1/02/2008 • Link to this review
Dr. Mauer is just a gem. Very kind and caring and truly a professional. She has been my childs doctor for several years and I highly recommend her. Her office staff will quickly get to know you and your child.
Posted: 3/03/2006 • Last edited: 1/02/2008 • Link to this review
I have been using this pediatric practice since moving to GA. in 2201. I have twins who have had numerous medical issues. Dr. Catherine Mauer has been an excellent doctor. The entire staff is friendly, polite and extremely helpful. I have never had trouble getting in on an emergency basis and you don't sit forever in the waiting room. Even when I had to call in the middle of the night, I got Dr. Mauer herself on the phone! I highly recommend this pratice for your pediatric needs.
Posted: 11/11/2005 • Last edited: 1/02/2008 • Link to this review