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For over 20 years Roof Depot has served residential and commercial roofing needs throughout the Southeast. We have provided quality products and services to our customers through ongoing training with leading roofing manufacturers. Roof Depot approaches every project delivering quality workmanship quickly, safely, and within budget.
Blake does not represent Roof Depot well at all. Called several times to get someone to repair a small roof leak. After sending someone to my house to look at what repair was needed, never got a call back. I called back 4 days later. Blake made excuses and promised to call back within 24 hours. I waited another 4 days, still no call. Moving on to another company. By the way, I spoke to Norma twice and she was great!!
Posted: 3/07/2016 • Link to this review
Everyone at the company was great, from the office, estimator, and roofers. I hired this company to do both my roof and gutters. There was no high-pressure sales to order products that I didn't want. In fact, I requested the more expensive products they didn't offer initially, because the ratings I read online recommended the other product. One of the price-saving feature was that they replaced any damaged decking for free. Most companies charge for replacing damaged decking. They estimated approximately 20 panels that needed to be replaced after the work was all done. Definitely would recommend these guys. I would have rated the Service a 5, except that there were some delays with getting someone out to do a free estimate. But once I got on the schedule, it was quick.
Posted: 11/19/2014 • Link to this review
We set up an appointment, but no one ever showed and there was no call on the appointment day. By the time someone did call us to try to reschedule, we had already moved on. Not a very good experience.
Posted: 7/06/2014 • Link to this review
I did extensive research getting bids and found an incredible range of quoting techniques making it hard to compare "apples to apples". Roof Depot stated clearly what you would get for how much. They were incredibly efficient, competent and CLEAN. Not a nail or scrap of material left behind. I'd recommend them in a heartbeat. Great value too!.
Posted: 12/04/2013 • Last edited: 4/15/2014 • Link to this review
I contracted with Roof depot to replace the roof on my existing home. Their quote included the replacement of decking if needed. However, the install crew did not install the decking and I could immediately see flaws in the roof. Calls to Blake Ivie were initially ignored. After repeated calls, Blake asked me to sign something that said they wouldn't be responsible to guarantee their work. They finally came back to the house and (not surprisingly) began deny there was any problem at all. Go somewhere else if you want a quality roof replacement.
Posted: 9/24/2013 • Last edited: 3/06/2018 • Link to this review
I got four estimates on my roof, from very cheap to very expensive. As I was attempting to decide, I saw a Roof Depot truck in my subdivision and decided to give them a call. They sent Jeremy to me. Great experience. He was the only one who was willing to fully explain what was going to be done. One of the roofers gave me an estimate without even going on the roof. After calling each roofer back to ask them to clarify, ONLY Jeremy came back to compare and contrast every quote. I felt comfortable choosing Roof Depot after that. They were done in one day and totally cleaned up after themselves. And they billed me for the work. Great service.
Posted: 2/21/2013 • Link to this review
Tenant called had leak in kitchen, called roof depot.htey had repair man out in three days. fixed that found out had another leak called. they came out. No prepay, they fixed and billed. No getting ripped off. They are fantastic Glad I heard there radio comerical. Richard B. White
Posted: 10/29/2012 • Link to this review
They were called by my HOA to fix some flashing on a leaking skylight. Jared came out, evaluated the exterior, repaired it, and then came back a second time to repair a secondary interior issue. Super professional, great job. Would highly recommend!
Posted: 9/06/2012 • Link to this review
Great job...from start to finish...period! Showed up on time, worked cleanly and professionally, installed a quality product and competetively priced. I WILL use them again and confidently refer them to friends and other General Contractors!
Posted: 7/19/2012 • Link to this review
Roof Depot put a new roof on my home and we were extremely delighted with the quality, value and above all the service. My father's house in Florida needed a new roof and I was fortunate that Roof Depot could do the job. As expected, another fine job was done! Thanks, Roof Depot.
Posted: 7/03/2012 • Link to this review
After shopping several roofing contractors for my recent roof replacement, I chose Roof Depot based on their affordable pricing and their exemplary knowledge of roofing products. They exceeded my expectations, were extremely professional, and cleaned my property thoroughly. My new roof looks great. I highly recommend using Roof Depot.
Posted: 4/27/2012 • Link to this review
Overall, great company! We had a tree hit our rental property and we tried contacting several roofing companies to come out and Roof Depot was able to get us an appointment that same day! Not only did they come out and tarp the roof, they also met with our adjuster and had the repair completed with-in days! Thank you!
Posted: 8/12/2011 • Last edited: 4/27/2012 • Link to this review
This roofer not only refuses to honor the warranty it gave me on its roof, it is blaming everyone but themselves for the improper installation of my roof in 2007. They improperly installed the shingles on my home and they want to blame the shingle company but the new roofer I hired to repair some tree damage last month stated the shingles are improperly installed which will void any warranty with the shingle company. In the meantime, I cannot get the tree damage repaired until I get the money back from the roof that Roof Depot installed in 2007 so I can have my entire roof replaced. They have also made false statements to the Better Business Bureau in regards to my complaint to make themselves appear that they are an honest company when they are the most dishonest company I have ever dealt with.
Posted: 7/19/2011 • Last edited: 4/27/2012 • Link to this review