We hired Cathy provide maintenance service in addition to refreshing our current landscaping. Unfortunately, we paid her in full, prior to completion of the original agreement (80% done) but in good faith and after promises that 'she isn't happy unless we are happy.' What a load of crap. Lighting is absent from large areas (that actually used to have lighting, but now have the original light without an electrical supply). Some original lighting that was corroded/broken has never been replaced, what was replaced was done so with lights that don't match the rest, so now we have 5 different styles of lighting. The irrigation system has not been modified to respect the needs of the new plants--with plants suffering accordingly, and to add insult to injury, the business card of the company that installed the system (and who actually responded promptly to our calls) is now mysteriously gone. Many pots in areas of high visibility remain empty. Finally, she has not returned ANY of calls or emails-the last inspection occured in early June, and last communication was the end of June with a PROMISE to provide a maintenance contract and to complete the remaining items in the original agreement. So, bottom line, we paid $8K for a yard that is haphazardly lit, poorly irrigated with plants either dead, dying, or growing like weeds. So now have to find another gardener to salvage what can be salvaged and replace what is lost.
Posted: 8/07/2009 • Link to this review