The above comment is incorrect as there was no technician named Tim working at Thermal Cold since the year 2006. In response to recommending a new unit, due to warranty issues we will not repair anything over 15 years of age, we will only replace the unit. Furthermore you do not have our correct business address as we have never been located on Martin Luther King Blvd. the address listed is for the Rancho Verde Apartments and not our business location. Our correct address is: 2630 Westwood Dr Las Vegas, NV 89109 and our business phone # is incorrect as well. Our correct phone # is (702) 369-6111. Thank you.
Posted: 5/23/2009 • Link to this review
I had called them to get a repairman to come fix my air conditioning which wasn't working. Without hessitation a Tim Horito (the tech)recommended a new system, I had another company check it out, Since my Home warranty was paying for it. and they told me I needed a condensing fan motor and blade, Mr. Horito stated that I was stupid for listening to them and he was the best tech in town, it was a second opinion. I called the home warranty co. & the other company back and paid $45 deductible and my A/C works GREAT. Buyer Beware Very dishonest.
Posted: 10/30/2008 • Link to this review