Busy, busy, busy. I'm not sure I've been to a busier doctor office but my visit was fast considering and I have never had a more thorough exam in my life. I left feeling very confident with the results of my exam and the lady in the glasses department was very helpful.
Posted: 12/05/2017 • Link to this review
I called the Thomas Eye Group Woodstock after my 85 year old father had been recommended for cataract surgery from a doctor at Pearle Vision,I explained that we were referred to a group in Marietta for the surgery,however we NEEDED to keep my father here in Townlake area-She did say that they still had to reevaluate Dad,which was understood.The appointment was made a little more than an hour from my daughter school dismissal time,inwhich I said that might be cutting it too close.She assured me it would be an hour long appointment, no problem.As it turned out we where there close to 2 hours! Thank goodness my father's home health care worker was with us, allowing me to leave as soon as the doctor examined him(before the doctor & one girl was horribly rude to my father during the exam!) Now today I get a call saying the surgery is ONLY performed in the SANDY SPRINGS office! I SPECFICALLY EXPRESSED OUR NEEDS from the get-go to be here in Townlake, and we were still set up to come in, I asked.. CHA-CHING!The girl said "I'm sorry" which doesn't do me any good,I had to pay my HUNGRY father's homecare worker EXTRA out of pocket for extra hours she had to stay due to the time consuming appointment..Now we have to do this whole process over again w/someone new!I feel if they can't get simple requests, appts & patient needs straight, how can I trust them with my father's eyesight? Their word is meaningless, not trustworthy in my opionion.
Date January 2016
Posted: 1/16/2017 • Link to this review
The office is just off I-575 close to downtown Woodstock. Dr. Singh was very friendly, smart, and fast. The wait time was minimal. Great job Thomas Eye.
Area Woodstock, GA
Date October 2016
Posted: 10/28/2016 • Link to this review
Let me start of by saying the staff is wonderful! However, I will not be going back to Dr. Berman. I went to him for inflammation caused by an object hitting my eye. On my first visit after his exam, he told me to use eye drops for 10 days that another ophthalmologist had prescribed for me. I went back for my follow up and waited 90 minutes to see him. When he finally came in to do the exam, he looked at the name of the eye drops that he told me to take and said he would not have prescribed those because they could potentially cause glaucoma. Really? After the exam, he told me the inflammation was gone but not to be surprised if it came back. I asked him why would inflammation come back from an object hitting my eye and he said, it won't from an object....never mind. I asked him if he looked at my chart and he simply said he saw that I was coming in for a follow up but didn't look at the initial exam information. Next time I will find a more thorough doctor who cares for his patients!
Area Woodstock, GA
Date September 2016
Posted: 9/14/2016 • Link to this review
I am thankful I found Thomas Eye Group of Woodstock. I felt I had scratched my eye and I wanted to get it checked out. The facility is very nice and clean and the tech, Susan, was outstanding. Dr. Singh was very professional and made sure my eye was checked properly. I would definitely recommend them.
Posted: 6/04/2015 • Link to this review
Dr. Berman is the best eye doctor that I know. I have always received good care from him. He and his staff are freiendly and cordial. I have complete trust in him and would recommend him to everyone.
Posted: 3/07/2013 • Link to this review
We have been seeing Dr. Berland for 3 1/2 years for my daughters condition. They are always patient with her and so sweet. I strongly recommend if you need an eye doctor your children. We love staff at Thomas Eye Group they are so friendly no matter how busy it may be...and it is always busy, because they are the BEST!!! It is always a good visit : ) Thanks for making a difference in my Daughters life!
Posted: 2/22/2013 • Link to this review
The staff at Thomas Eye Group are so friendly yet professional -- it's a delight to have an appointment there. Yes, they get a little busy some times, but you can see why they are in demand. However, the thorough and pleasant care offsets this. I always leave with a smile while feeling I've gotten the best care for my eyes.
Posted: 9/12/2012 • Link to this review
We've been patients at this practice for 4 years, and I just can't take it anymore. I have had many issues with them, including billing, front desk issues, waiting times, rude staff. I'm even starting to question the expertise of their medical staff. I called the other day to change an appointment for my daughters. I was told they would book it for me and call me right back. That was Tuesday. It is now Friday evening and I haven't heard anything. I even called yesterday and was reassured they were working on it. My life is too busy and hectic to deal with this. It's causing more stress than necessary. I am going to look for a smaller practice with staff who actually care.
Posted: 1/06/2012 • Link to this review
I went to the Thomas Eye Group because I had pain in my eyes, and I wanted to see if it was my glasses or something serious. My insurance had also changed, and my old doctor did not accept it. The staff was wonderful, and I was taken to my room very quickly. That's about where the good stops. The eye exam that they gave me was given on a Mac screen and there were additional tests that seemed pointless especially the one involving 3D glasses. After the exam, I was led to another room where I was left for about 15 to 20 minutes alone. When Dr. Berman finally came in, he said that there was nothing wrong with my eyes, and he didn't know why I was even wearing glasses. I told him that I had acute astigmatism to which he said that I didn't. When I disagreed with him, he looked at the results from my exam and changed his mind saying, "Oh never mind, you're right." He then suggested that we increase the strength of my glasses. I agreed since they didn't seem as effective as they once were. When I got my new glasses, they were horrible, and I couldn't wear them because they made my head hurt and blurred my vision. I took them back and asked if I could get my old prescription. They told me that I would need to get another exam to do that. After arguing with them, they said they would see what they could do. I was able to eventually get my old prescription back, but I they refused to give me a refund for the new glasses I had paid for. I will not go back to them again.
Posted: 7/21/2010 • Link to this review
We have been taking our son to Dr. Berland at the Woodstock office for years now, and although we have been to other pediatric opthamologists, Dr. Berland has been by far the best! He is professional, trustworthy, and kind. He and his staff put my son at ease and make each visit pleasant. The Woodstock office has also been excellent and helpful. Our son underwent eye surgery this past year, and it gave us great peace to have a doctor in which we had confidence and trust. We live about an hour away from the office, but it is well worth the drive. We would highly recommend Dr. Berland and the Woodstock Office!
Posted: 8/12/2008 • Link to this review
Had cataracts removed from both eyes in three week's time. Very professional, caring personal at the Woodstock office including Dr. Mark Berman (Ophtalmologist), Techs and office personnel. Highly recommended.
Posted: 7/06/2008 • Link to this review