Our entire family goes here and we always have a good experience. Dr. Glenda Brown sees kids and adults so we really like having one doctor. Daniel is the glasses department is also very helpful and my daughter loves the glasses that he helped her pick out.
Area Suwanee, GA
Cost $250 - $499
Date October 2017
Posted: 11/03/2017 • Link to this review
When I arrived, I VERY EXPLICITLY explained to the front desk that I don't have vision insurance - but rather, that I have to submit my itemized bill, MYSELF, to my health insurance. They tell me, ok, & that they will bill me as though I do not have insurance. I get my "exam" (Which is itself a complete racket: I was shuffled to 3 different people: only one actually did much of anything.) After my exam, I received an itemized bill: * CL Ev/Dr Aphakic - Both Eyes (Contact lens evaluation) - $49 * NP Comprehensive Exam - $280 * Refraction (Basically finding my prescription) - $75 There were 2 items in the adjustment column: Prompt Pay Discount = $20 Adjustment of $125.61 off of the "Comprehensive Exam" I was told that the $125.61 adjustment was off of the normal price of the exam because I did not have insurance. So I left paying $258.39 for my exam. I left under the impression that I had PAID IN FULL & that I needed to go home to submit my own reimbursement. I received an additional bill for $40.61. It was explained to me that THEY submitted the insurance claim for me. When they received my $85 reimbursement, they subtracted it from the $125.61. Now, remember, I was told that the $125.61 was a discount because I didn't have insurance. I told them that & was told that they were not supposed to do that - that the $125.61 is an ESTIMATE that their system automatically applies. In short: Misled & misinformed = extremely unprofession & unethical
Posted: 3/03/2017 • Link to this review
The office was difficult to find but the service was impressive once we got there. My daughter enjoyed the TV room with a movie playing and Dr. Salit was great with her. I've already started recommending this place to my friends.
Posted: 10/20/2014 • Link to this review
My 7 year-old son was diagnosed for conjunctivitis at initial visit w/ Dr. Brown (O.D.) and was prescribed a very expensive antibiotic eye drops. After a week of use, steroid eye drops were added to the prescription because redness in his eye wasn't going away. After another week of antibiotic and steroid use, I found something unusual under my son's eyelid and took him back to Dr. Brown. She had no clue and referred my son to ophthalmologist in the office. By then, I couldn't trust the office and took him to another ophthalmologist for a second opinion. It turned out that my son had a stye, and all he needed was hot compress. The other Dr. also told me that the steroid eye drop that Dr. Brown prescribed should not be used at his age, and it made his condition worse. Now, my son might need a surgery because of her misdiagnosis and misuse of the medication. What really bothers me is I specifically mentioned at the initial visit about my son's previous history for a stye. I will stay away from an eye doctor who does not even recognize a stye and prescribe over-priced medications. Not to mention 2 hours of unexplained, inconsiderate wait.
Posted: 10/06/2014 • Last edited: 12/02/2014 • Link to this review