DO NOT USE THIS COMPANY. I recently hired Timberland to manufacture and install high end cabinets in two new homes that I was building in the 12th south area. They made spectacular promises, but never delivered. First of all, I was told that it would take 2 days to install my cabinets. They begun installing my cabinets around the third week of March. THEY STILL ARE NOT FINISHED. I cannot get a return call from anyone. I left messages for my salesman, the project manager, even the owner....to no avail. They sent second rate installers to my job site time and time again. This company forced me to move the closing of one of my homes because of their lack of professionalism. On several occasions I was told that "they were on their way", and that "they would be there in 30 minutes." Of course....nobody showed. It appears as if I will be forced to hire another company to come in and finish the installation of my cabinets. Once again, do not use this company. As you can see by the other review, they promise,but never deliver. If you choose to use this company, be prepared to pay a lot of money for poor workmanship and horrible customer service.
Posted: 4/21/2011 • Link to this review
My cabinets were supposed to have been installed in Sept. They are not finished and no one will return my calls. I paid over $12,000 for my new cabinets and I am so unhappy with the end result.
Posted: 12/21/2010 • Link to this review
Let the Buyer BEWARE! Horrible customer service, they just didn't seem to care about the defective products (yes, plural) that they sent me. There's always a problem and always an excuse to go with it. The price might seem pretty good until you see all of the headaches. You'd be better off to pay 10 or 20 percent more somewhere else and have someone who will provide a nice product and stand behind it. I'm very angry with these people. Angry enough to get on here to bash them.
Posted: 11/02/2009 • Link to this review