You have a lot of choices when it comes to selecting a security provider. While many alarm companies are simply "dealers" looking to make a buck by brokering your account as a commodity. You won't find that at Titan Alarm! When you become a Titan Alarm customer, you'll always be a Titan Alarm customer. Our staff looks forward to personally taking care of you and make your experience not just easy, but unbelievable! From our excellent customer service and technical support staff,.. professional installers, and polite, courteous sales people, your future will be one that gives you peace of mind and confidence that your home, family, or business are being protected 24 hours a day.
Titan Alarm is a full service security company providing residential, small business, and commercial security services in Phoenix, Arizona. Phoenix is our home and we are proud to be part of the community here!
- Access Control
- Traditional CCTV Video Surveillance
- IP Video Surveillance
- Hosted Video Surveillance (off-site storage)
- Burglar Alarm
- Fire Alarm
After years of fly by night companies that sign you up, resell your contract, send shady reps to your house and bait and switch, it was great to get an honest, open and transparent quote from Titan. They didn't over promise, they were straight forward and honest. Jason showed honesty and integrity and when the system was installed, it was really more than I could have imagined.
Posted: 8/11/2014 • Link to this review
The Most rewarding part of working for Titan Alarm Inc. is: A customer happy, satisfied and properly protected. Going the extra mile, putting forth extra effort to discuss options, find out what a customer needs and how they will use their system provides me with a sense of accomplishment. We work for our customers, without them we do not exist! Not only employed by Titan, I have a complete Smart Home System and love saving money on my energy bill. With two a/c units not having them run needlessly by having the ability to adjust the temp from my phone is a $ saver!!! With remote access video I can check on the dog periodically. My lights are set to come on based on when sunset is, yes it knows when sunset is every day. I never have to walk in and fumble for the light switch. Garage door control and alerts if I leave it open for for a certain period of time (love it)!!! Door lock control is great for people visiting, just give them a temp code, it's that easy. A local company, yet we operate in 33 states so I'm sure we can give you the service you are looking for and deserve.
Posted: 5/02/2014 • Last edited: 5/28/2014 • Link to this review
I wanted to take a few moments to recognize a company and an individual for a super well done job. I had contacted six different alarm companies. Two were local to where I live and the other four were out of the area. First, I would tell you that I was a bit nervous even considering a self install system as I have never installed anything similar. After reading a ton of reviews and talking to the local folks where I live I decided to give Titan Alarm my business. I called the 800 number and they put me in touch with a person named Mike that answered all of my questions. I had more than a few by the way. Gosh, I would guess we spoke on the phone five or six times and emailed several times. Once I made the decision on what I wanted he set up the order and contract. The contract came by email and was super easy to understand and sign. Within two days my new alarm had arrived. Easy instruction and took me less than 2 hours to install and test. I had a few more questions for Mike and in most cases he would email back within the hour. Well, needless to say everything is installed and works awesome. I would not only recommend them to my friends and family. If you call the 800 number ask them to connect you to Mike.
Posted: 3/24/2014 • Last edited: 11/26/2014 • Link to this review
Do not sign a contract with them, they charge you for low grade used equipment installed by amateurs and they outsource their monitoring. It is impossible to contact them if you are a working adult as it seems the office works "banker hours", so if you need any assistance not dealing with monitoring you will not be able to find any. Another issue is the monitoring (or lack thereof), there have been reports of owners finding out that the alarm system was inadvertently disconnected and Titan Alarm was unaware and failed to notify said owner. Again... DO NOT SIGN A CONTRACT WITH THEM!!!
Posted: 1/16/2014 • Last edited: 8/11/2014 • Link to this review
Titan Alarms is FANTASTIC! Their employees are professional, knowledgeable, and courteous. I also appreciate that they are clean-cut and polite. Their whole-home monitoring is life-changing. It's amazing that you can control and monitor your whole home from your smart phone! I would recommend Titan Alarms to anyone!
Posted: 12/28/2013 • Last edited: 5/13/2014 • Link to this review
Titan Alarm is a great company, their employees are professional and responsive. I have nothing but great things to say about them. I highly recommend them to all my friends and family for security for their home and business. They are excellent!
Posted: 12/27/2013 • Last edited: 5/13/2014 • Link to this review
Jordan Ruzicka and the team at Titan Alarm have been a real pleasure to work with. They have always been helpful, courteous and professional with all of our customers. If you're considering installing an alarm system for your home or office, Titan Alarm is the only way to go. They have the most advanced technology available with a higher level of protection that traditional alarm companies, and everything can be controlled right from your smart phone. We will always recommend and refer Titan alarm for security systems. They provide world-class service and support for all of your security needs.
Posted: 12/16/2013 • Last edited: 1/16/2014 • Link to this review
I've had the pleasure to work with Jordan at Titan Alarm. He was extremely professional and helpful. When I had issues, he had solutions and made the entire experience fast and easy. I would highly suggest Jordan for any of your alarm needs.
Posted: 12/13/2013 • Last edited: 1/16/2014 • Link to this review
What a great guy to do business with! He really knows his stuff and brings clarity to a business that is sometimes hard to know what you need and don't need. If you have security needs Paul Brooke is the guy to call.
Posted: 12/12/2013 • Last edited: 1/16/2014 • Link to this review
I just wanted to take this opportunity to let you know about the first class service and constant professionalism provided by the representatives at Titan Alarm Inc. There is not enough positive feedback that I can provide regarding Titan Alarm Inc. Jordan Ruzicka, Director of Marketing, and Bill, Service Technician, with Titan Alarm Inc., also are true professionals who genuinely care about exceeding each client's expectations. I highly recommend working with Titan Alarm Inc. Thank you.
Posted: 12/09/2013 • Last edited: 11/26/2014 • Link to this review
Nick Maska and his service team at Titan Alarm were both extremely professional. Nick reviewed our security configuration and offered suggestions to improve. I am extremely satisfied.
Posted: 11/14/2013 • Last edited: 11/19/2013 • Link to this review
Paul recently helped my mother put a security system into her home. At first my mother was scared it would be too complicated. Now she is an old pro and loves the key fob. I also get text messages from the alarm system, which as Paul always says gives me peace of mind
Posted: 7/19/2013 • Last edited: 11/19/2013 • Link to this review
Paul with Titan Alarms is amazing. We switched from ADT and have loved every minute. He knows what we are doing and we are paying less for more security. In addition, I referred Paul to someone that needed an alarm right away. He was there in a few hours and the next morning the alarm was installed. Thank you Paul!!!
Posted: 7/17/2013 • Last edited: 12/12/2013 • Link to this review
To provide affordable and reliable security solutions coupled with world-class customer service for residential and small business customers.
* 24-Hour Service Available