I have been taking my pictures here for 20 years. I have always been pleased. Jeff and Rachel can find great options at any price point. I have found great solutions that were cheaper than Michael's and much higher quality.
Posted: 10/23/2017 • Link to this review
I am very picky about framing and Toco Hills Picture Framing is the best there is! I have taken many pieces to them and each piece has been absolute perfection. Jeff and Rachel are very knowledgeable of the framing business and have a special eye for pulling everything together. I have been a customer of their for many years and will not go anywhere else for framing. They are the best!
custom framing-oils, acrylics, diplomas, cards
Area Decatur, GA
Cost Less than $250
Date May 2016
Posted: 5/10/2016 • Link to this review
I recently visited this frame shop at the recommendation of a friend who no longer lives in the area. I asked to get three family photos framed with laser printed captions placed underneath. Two weeks later I received the photos with the captions done in sloppy handwriting. I was told the their printer was broken and that they decided to "just write the in". After refusing to pay for such sloppy work, a week later I picked up their second attempt. However this also done very carelessly. Finally they did the job correctly on the third try. I spoke with the owner who apologized but she is clearly not an active part of the business. She was never in the shop during any of our follow up visits. This business is clearly not what it used to be. The work is very shoddy. Stay away!
Posted: 3/26/2014 • Link to this review
I have used this wonderful shop over the years to frame pictures and mount posters for hanging. They are very reasonable, prompt, friendly, and the only place I can find that will dry mount posters and use wood on the back to support the poster and make it ready to hang. (if not - the posters warp over time). I recently took in a picture that had been framed by another shop that had gone out of business. The problem was worm borers that were coming out of the frame and leaving a pile of dust. This shop contacted the supplier of the frame, and arranged for a free replacement. They also cleaned the mat and never charged me a penny for the labor.
Posted: 5/18/2011 • Link to this review
I have tried several places in the neighborhood, but I like this one the best. Now they know me after all the diplomas, art, junk, clippings, repairs, I've done, but they always treat me fairly. Also, when we are making something from scratch, they have a great selection of trim so that my work looks exceptional. My home and office wouldn't look the same without Toco Framing. It's across from Wendy's. Next to the Health Food store.
Posted: 9/03/2007 • Last edited: 6/27/2008 • Link to this review
I usually get my pictures framed at Michaels but always had to wait in line and then wait again for delivery. We dropped into Toco Hills Picture Framing and were nicely surprised at the selection of frames and how helpful they were. They expedited the work on one of the frames as well since it was for a gift that I needed three days later. And the result was great for a fair price.
Posted: 5/09/2007 • Last edited: 6/27/2008 • Link to this review
I had a piece that needed a special matting size and a frame I already had. They were very helpful in matting the item appropriately so that I could use my frams and save a lot.
Posted: 10/18/2005 • Last edited: 6/27/2008 • Link to this review