Horrible company with horrible customer service! I ordered 50 bales of straw, which is what I've always ordered in the past when ordering from Home Depot and other companies I've used. When they finished, the straw was spread so thin, you could see the ground/dirt everywhere. I asked the guys who had spread it what size the bales were because normally 50 bales is more than than enough. He said, "Yeah, we've been having a hard time with straw this year, the bales we are getting are really small." I called the office and told them I was completed unsatisfied and why. The woman who answered said she was sorry to hear it and would talk to the owners and get back to me. Of course, I never heard anything back. They had their money so that was all they cared about. On top of being ripped off by the size of bales, they left my yard in a complete mess with pine straw on the tops of shrubs, all in my grass and on my walkways. Completely unprofessional in every way!
Posted: 8/06/2015 • Link to this review