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Love our carpets from Tommy Lee carpet. The selection and quality of choices were amazing. The installation crew was professional and efficient. Thanks to Hoguer and his crew. Thanks Jim for arranging the crew and Wayne for cutting the doors. Will use you for our next project!
Area Hoschton, GA
Cost $3,000 - $4,999
Date December 2016
Posted: 1/12/2017 • Link to this review
I recently used Tommy Lee Carpets for hardwood and carpeting in my upstairs. Beautiful, professional job. Last month, I wanted new carpet in my basement level. Again, more than I expected. The carpet installers were 100% on point and did a very neat, clean and beautiful job. I have been in my home 23 years and have never had this good a job done. More carpet and flooring in the future for us. And Tommy Lee will be doing it. When you need carpet or hardwood, vinyl, etc., ask for Irene - showroom manager - and she will steer you in the right direction. Wonderful person to work with. Hey Irene! See you again, soon.
Posted: 2/09/2016 • Link to this review
Jim quoted the project and the guys were on time. Actually early and finished quicker than expected. The guys that installed the carpet were very professional. They did an excellent job. We are very pleased with the results and glad we did not go with the original big box retailer that quoted the job. We are planning to use them again in the next month
Posted: 9/14/2015 • Link to this review
We chose Tommy Lee to do our hardwoods in 2007 and they did an AMAZING job. The service was prompt and the value was amazing! 8 years later they are still amazing. SO who do you think we called when we needed our upstairs re-carpeted? Tommy Lee's service, quality, and products are all top-notch.
Posted: 8/30/2015 • Link to this review
We picked Tommy Lee Carpets to replace our old carpet with hardwoods. The father and son team they sent out were very conscientious. Our sales person Irene was extremely helpful and made sure the entire project was coveted with satisfaction. I would highly recommend this business. There is a reason they have been installing for so long.
Posted: 8/16/2015 • Link to this review
We replaced our engineered wood floor with Armstrong sheet vinyl flooring. The work & customer svc was great. Great cleanup job also. Irene was great to work with and cared that the work was done to our satisfaction. Was nice to be able to take samples home to see in the light of our home. Looking forward to working with them again.
Posted: 8/11/2015 • Link to this review
We almost didn't go in the store, but once inside, it was worth it! They had lots of selections and Irene was wonderful! She helped us pick out several vinyl samples. I brought those back and went home with more. I picked one that I really love! Their installer did a great job! We love our new kitchen floor and we'll go back to Tommy Lee for all of our flooring needs in the future! I highly recommend them!
Posted: 7/02/2015 • Link to this review
I am thrilled with my new kitchen tile and carpeting. Irene did a great job of helping me with my selections and answering all my questions. She actually made the experience a pleasant one because she did not pressure me or try to sell me something at a higher price like some places tend to do. The team that came out to lay my carpet did a wonderful job. They arrived on time (actually earlier), got right to work and cleaned up afterwards. The guy that layed my kitchen tiles did an excellent job and I could not be happier with the results. Overall, I am very pleased with all the work that they did and would use them again. If you are looking for flooring, I would highly recommend Tommy Lee Carpets.
Posted: 6/01/2015 • Link to this review
I decided to go with Tommy Lee Carpets in spite of their higher quoted price because I felt very comfortable with the people, especially Irene, working in their showroom/office. I am glad I did. You can feel that, while watching closely the company's bottom line, Irene is indeed thinking what works best for the customer. Jim and Wiley are very pleasant and the Merced carpet team did a wonderful job. I recommend Tommy Lee Carpets wholeheartedly.
Posted: 4/10/2015 • Link to this review
This is the 2nd time we hired Tommy Lee and I plan to ask them to do more. Just had a wood floor put down by the fellows. They showed up on time, did a real good job, and cleaned up when finished. The held to the quote even though the job was harder than anticipated. We had 3 quotes and I felt Tommy Lee could do the job best.
Posted: 11/07/2011 • Link to this review
They apparently have all the business they need already because they don't return calls and their idea of an estimate is a joke! The estimate I received from them did not show the product, square footage, price for moving furniture, etc., only a bottom line price....that's it. They are definitely customer no-service.
Posted: 12/14/2007 • Last edited: 1/02/2008 • Link to this review
We recycle the padding and about all the floor covering we sell is green certified.