We have utilized Top Hat several times now for airport pickups and evenings out. They are prompt and very friendly. Limo is always clean and just what you see on the website.
Posted: 1/23/2013 • Link to this review
We do apologize to dannie for your frustration back in 2005. My dad is the owner of top hat limo and I can assure you he would never fake a phone connection. I had to click a review to be able to send this review. I manage Top Hat Limo so of course I'm going to rate us high. We are not perfect but we sure try to be. Thank you for reading this review, Shawn Kirkland
Posted: 10/19/2010 • Link to this review
I booked a limo with this company and everything went great. They were at your beckon call. Anything you needed, they were there to help you. All you have to do is enjoy the night.
Posted: 3/15/2006 • Last edited: 1/02/2008 • Link to this review
I had a limo reservation with this company and needed to change the date. I called to cancel and was told that I would get an -mail verification of the cancelation. I never got it, and called back and the owner answered. HE WAS THE RUDEST PERSON I HAVE EVER DEALT WITH. He cut me off in mid sentence at least 4 times. He kept telling me that he cancelled my reservation, before he even knew my name or confirmation number. The only way I could get him to listen was to pretend that I still wanted their services. Prior to that he made false static noise in the phone (yes the owner did this), so that I would stop talking. I actually had to call my credit card company to ensure the charges did not go through after my cancellation, since he refused to send me written verification. I will never use his services again!
Posted: 10/19/2005 • Last edited: 1/02/2008 • Link to this review