Top Notch Garage Door is Atlanta's source for everything garage door related. Offering sales, install, and repair services.
-BROKEN SPRING REPAIR
-OPENER ADJUSTMENTS & REPAIRS
-NEW GARAGE DOOR SALES & INSTALL
-NOISY DOOR DIAGNOSIS
-DOOR OFF TRACK REPAIR
I called thursday night explaining my garage door would not open. I have leave for work at 8:30am. My car was stuck in the garage. Zack was at my house at 7:30am. He first was able to open and free my car. I left for work and when I got home, the door was fixed and much quieter than it had been for years
Got my car out & Changed my broken spring
Area Flowery Branch, GA
Cost $250 - $499
Date January 2018
Posted: 1/27/2018 • Link to this review
Read other reviews like Yelp or Yellow Pages!! They put in the wrong door and will NOT correct it. We've had more professionals come out and tell us we will have to replace the whole door or just continually replace the parts.
Posted: 1/23/2018 • Link to this review
I am sorry you are having issues with your door. Most garage doors are either 7ft or 8ft tall, however the opening on your garage is 7 feet 3 inches tall which is somewhat uncommon. The reason for this uncommon garage door size was because your old door was a large wooden one-piece door which they no longer make. Our options at this point when replacing it with a steel door were to either install a 7ft tall door or a 7ft 6 inches door due to how the panels are built. If we installed a 7ft door, you would have a large 3 inch gap over your new door and would then need to install new wood trim and have it painted to match your existing wood trim. This would result in more work for you and more money out of your pocket. Instead, we installed a door the next size up which was a 7ft 6 inch tall door. This was completed on 11/19/13. The only downside to this option is that 3 inches of the top panel is tucked up behind the header of your garage and unseen from outside. This does not have ANY negative affects on how the garage door functions, which is evident by your door working just fine for several years.
You then called our office on 10/23/17, nearly 4 years after the door was installed, and said that we installed the wrong size door at your home. I specifically remember this call because this is something that we have NEVER ran into after being in business for 9 years now. I scheduled an appointment with you for the afternoon of that following day and my technician was at your home on 10/24/17 at 4:40 pm. Unfortunately no one was home at that time but my technician took measurements of everything and relayed that info to me. I then called you and told you everything that I have already listed above in this post. I thought that we had reached an understanding at this point as I never heard anything back from you until today, 1/23/18.
This is the timeline of events that transpired:
11/19/13- your new door is installed
11/19/14- your warranty expires
10/23/17- we receive your phone call that the wrong door was installed
10/24/17- a technician goes to your home to check over everything, he cannot get inside the garage but takes measurements of the door and opening
November 2017- you hire another garage door company to repair your door
1/23/18- you call our office stating the repairs the other garage door company did were inadequate and they couldn't repair the door, so we are now at fault
These company is truly Top-Notch. They live true to the name. I was blown away by both their service and professionalism. I looked online for a company that could help me with new doors for the recent home I purchased. I saw good reviews and decided to give them a try. I can say now that I am delighted to have found such a great establishment. These guys were happy friendly and helpful and the their were very knowledgable and quick. Im glad I had such a great experience and will highly recommend them in the future!
Posted: 11/27/2017 • Link to this review
I gave this company a call around 8am and had me scheduled to get my broken garage door spring replaced on the same day. Talk about great customer service. Their work is very Top Notch!
Area Gainesville, GA
Cost Less than $250
Date December 2016
Posted: 12/22/2016 • Link to this review
My garage door was acting weird and wouldn't go all the way down. They came out and fixed the problem rather easily. Thank goodness for these guys. Need something fast call them.
Posted: 10/23/2015 • Link to this review
The garage door wouldn't open and my car was stuck in the garage, worst part is I had to be at work in a few hours. Found their number online and called them. They sent someone close to me to help get the door working to get me to work. Very fast and efficient job done. If you are in a bind and need help quickly call them.
Posted: 10/21/2015 • Link to this review
I purchased a new garage door opener and needed help installing it. I called their office and was quoted a good deal. They came out the same day and installed it very quickly, tested it and worked great. I would recommend them to anyone.
Posted: 9/28/2015 • Link to this review
Everything was professional from the beginning to the end. The price was better than most other quotes, and the customer service was exceptional. The technician was very helpful, and the warranty was the best I could find.
Posted: 4/27/2015 • Link to this review
True professionals with the best price. These guys came out to replace 2 doors on my property. Off the bat they noticed we could have an issue with the door making good contact due to my driveway's slope. They offered a solution and proceeded to unpack the truck. In the end I decided against installing the new doors. I felt terrible for having them drive out and unload everything, but they were considerate and honest throughout the process. I will recommend them and use their services in the future.
Posted: 4/02/2015 • Link to this review
These guys are outstanding! Great customer service over the phone as well as in my home. They were quick, efficient, cheap and convenient! I don't usually post reviews, but I was so satisfied with the job they did for me that I had to share it with others!!
Posted: 8/11/2014 • Link to this review
I called a number of local garage door companies. The folks I talked to at Top Notch seemed very knowledgeable and friendly. And after talking with other garage door places, I realized their prices were VERY good. I called them back and they had my two doors and openers installed the next day! They were in and out in a few hours and I was very happy with the whole process. I would definitely recommend them!
Posted: 10/07/2013 • Last edited: 8/11/2014 • Link to this review