Total Air and Heat Co. was founded by Fred Lauten in 1957 and has been a family owned and operated business ever since, with Fred's son Steve taking over in 1999. Today, we are a rapidly growing multimillion-dollar business with 25 employees and 15 vehicles to serve our customers. All of our technicians are fully trained and are required to continue their education each year by attending manufacturer training, which keeps them updated on the the latest technology in the industry. We also have.. an experienced sales staff with excellent knowledge of HVAC and Geothermal technology who can help you find the best cooling or heating solution for your needs and budget.VIEW MORE »VIEW LESS »
I called Total to come out because I had no heat.They showed up at 9pm and the tech they sent had a few hand tools and was in his personal car. Very unprofessional. I smelled alcohol on his breath. I refused to let them in my home.
Posted: 1/17/2012 • Link to this review
This review is bogus!!!!!!We have checked our records through our answering service and did not receive any calls in that timeframe. In addition our vehicle tracking records show none of our vehicles were on the road during the timeframe.
I have been a customer for over 20 years, so long in fact they have just put in my second system, which is superior. While they cost a little more than some, I have found them to be reliable, dependable, and responsive down through the years. I like the fact that they are local and that business stayed in the family.
Posted: 8/27/2011 • Link to this review
We used this company on a couple of different occasions. They always seemed to be efficient and know what they were doing; however, I found someone else who was just as good but a little easier on the pocket book.
Posted: 12/31/2008 • Link to this review
BBB Accredited Business. ACCA North Texas Contractor of the Year - 2010. Winner of the Trane SOAR Award for 2010 and the Trane Pacesetter Award. Angie's List Super Service Award Winner 2010. License TACL-A011386C