I would avoid this place like the plague! One of our trucks broke down in this area of Virginia and we were told this was a great place and they would take care of it....NOT!!! First of all, they took over 2 weeks to get the truck repaired. Each day saying it should be done tomorrow. But the topping on the cake was the fact that they shook hands with the driver and told him that they would only charge for 8 hours work as they would match the quote of a competitor a town over (this was witnessed by the mechanic and a friend of the shop owner) but when the bill came they charged for 19 hours plus 2 oil changes and duplicate parts because of a mistake made on their part. Furthermore when the driver went to pick up the truck he was required to pay $1000 more than what he was told on the phone was the total by the owner of the shop, Derek Lancaster. Mr. Lancaster, I hope you sleep well at night, full well knowing what you are doing to honest hard working people. What goes around comes around!!!
Posted: 7/09/2010 • Link to this review