Matt Patrick, the owner of Total Home Audio Video, has done work at my house for years. The service was good and the price was fair. Unfortunately as of 6 months ago, Matt stopped returning any phone calls, e-mails, text, etc. I would typically just look for another A/V installer, however, Matt has a pre-paid deposit of mine that I'd like refunded. It's very odd that he and his company have gone missing in action, and won't reach out to existing customers (especially those who have a financial credit with him). Matt, if you're still in business, give me a call.
Area Dunwoody, GA
Cost $1,000 - $2,999
Date January 2018
Posted: 2/12/2018 • Link to this review
It was a pleasure to work with the owner of the company from the first estimates to the final install. Matt was professional, knowledgable and efficient. His pricing was in line with his competitors and his work quality is outstanding.i elected to experiment with a TV wall mount that Matt was unfamiliar with. He took it upon himself to investigate and educate himself on this product. The project proved more difficult than anticipated but Matt was diligent to get the job done no matter what it took. He needed to make an extra trip to complete the project and add an accessory that was not negotiated in the original estimate and did so at no extra cost. His work ethic is appreciated and I highly recommend his service.
Posted: 8/12/2015 • Link to this review
This was an easy choice to make: Matt Patrick was willing to give us a free consultation, compete on price, and offer great service. We hired him to: mount a TV over a fireplace, wall and ceiling mount speakers, crawl around the attic, run a bunch of wiring including cat6 to my home office, as well as setup and test the audio receiver, universal remote system, and guest access panel. This isn't just another 5-star review--he earned it. Components involved included: flatpanel HDTV, TV mount, 5.1 surround speakers and receiver, universal remote control and hub, surge, push2TV box, laptop, desktop, tablet, smartphones, modem & router. Matt was even able to take our initial ideas and go beyond that. We just wanted our components hooked up neatly. He convinced us that it was worth pursuing setting them up discretely in a nearby closet. He built the shelf support, and ran AC power to the TV through the wall. His understanding of cabling/wiring/etc. made it easy to rely on his expertise instead of worrying about the specifics.
Posted: 11/12/2014 • Link to this review
Matt Patrick was a pleasure to do business with. He listened well, gave good advice, was easy to work with, did quality work, and followed through on all commitments. I would definitely recommend this company.
Posted: 3/28/2014 • Link to this review