Pease be advised that, I don't get paid to give reviews or get discounts. Customer service is one of the worst I ever encountered,, I am forced to go there because of the selection of toys they have, but, I know that if I have a question, need help, and even when its time to check out, my kids and I will have a bad experience. I am sure of these because it happens to me every time I go there and just got tired of it, so I am writing this review. I tried to get a manager once and the rep very quickly answered that he wasn't there, the rep didn't even try to get someone. The items are disorganized and sometimes miss-taged, so you never know how much you will pay for something, and if there is a mistake on their part with pricing, forget trying to get them to honor the price displayed, they'll put it back if you don't like the price. Order online if you don't wanna ruin your day by poor service. Save your gas don't go to this place.
Posted: 7/02/2012 • Link to this review
Toys R Us has a huge selection of toys. The staff their is friendly and helpful. I always go there when I am looking for something that is either hard to find or in high demand! They usually come through for me.
Posted: 7/12/2008 • Last edited: 7/02/2012 • Link to this review