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Tracie's Beauty Cottage & Day Spa

1 star rating 1 Review

(304) 925-1772 Call

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506 50th St SECharleston, WV 25304


  • Tracie's Beauty Cottage & Day Spa - Charleston, WV -  kittycat58

    Reviews: 1

    Lousy service!
    kittycat58 (1 review)

    My original appt. I stood in rain 25 mins. wtg. for shop to open up. Finally got an answer on 2nd call. Her baby is ill? Does she have a backup plan? No! Told her I would call on Mon. to reschedule. Does she tell me they aren't open on Mon. No! I left message on Tues. When I show up there is no one to welcome you when you walk in. She finally came in & told me to have a seat. She was working across the street. 20 mins. later she takes me across street for my facial. I asked for a discount because of being stood up. She offered 10% off. I do not agree. She states she will wax & color my eyebrows, too! She reeked of cigarettes & talked the whole time. She put a masque on me & left me half naked to lay there while she took care of 2 other clients across the street. I was completely alone & felt uncomfortable. Anyone could have come in and robbed the place. No security. I got a microdermabrasion and a facial and it barely lasted a half hour. She took me back across the street for the rest. The other 2 clients were getting their hair colored & cut. She got their color on & put them under dryer, then she took me back & only colored brows & eyelashes, no waxing. When I went to pay, she then tells me their credit machine is broken & I will have to go out & get cash. I had to drive to my Credit Union to get cash and come back & pay! I will never go back! Lady, this is no way to run a busines. Where is your help? I paid $90 for no relaxtion! Awful!

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