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Trashbusters rules. When I was younger I absolutely hated taking the garbage out. Now, I don't have to. We pay a little extra to have our garbage picked up at our house, instead of having to bringing it out to the curb, which is great on those busy or forgetful or lazy days, ha. They also pick our garbage up twice a week. A lot of other places don't do that. Red, the guy that picks us up is one of the nicest, down to earth people I've ever met. Every time I see him he's in such a good mood that he puts me in a good mood as well. We've since started recycling and they don't pick the recycling up at our house, so I begrudgingly take it out to the curb, if I remember to, ha. But I don't mind really, because at least I know Trashbusters actually recycles, instead of just throwing it away and lying about it, like some companies do -- saw that on the news. Anyway, great company, and I recommend it to you if you live in West Cobb. They only pick up in West Cobb.
Posted: 8/23/2010 • Link to this review
I AM SO DISAPPOINTED WITH THIS COMPANIES CUSTOMER SERVICE. WE HAD MISTAKENLY THOUGHT THE BILL WAS BEING PAID DUE TO THEIR GUYS KEPT PICKING UP OUR TRASH AND I THOUGHT MY HUSBAND HAD BEEN PAYING THEM AND HE THOUGHT I HAD BUT WHEN WE FOUND OUT THAT THIS WASN'T HAPPENING WHEN THEY STOPPED PICKING UP I CALLED AND MADE AN ARRANGEMENT WITH SOME LADY OVER THE PHONE TO PAY $50.00 A MONTH TO GET THIS CAUGHT UP AND THE BILL WASN'T BUT AROUND $130.00 BUT WE MADE THIS AGREEMENT OVER THE PHONE THAT I'D PAY $50.00 A MONTH TO GET THIS CAUGHT UP. NOW THEY QUIT COMING AGAIN AND THIS WAS JUST 2 WEEKS AGO THAT I PAID THEM AND THEN NOW THEIR LYING AND SAYING THAT THE AGREEMENT WAS FOR $50.00 WEEKLY. I KNOW WHAT I AGREED UPON AND NOW THEY WON'T COME BACK OUT TIL I MAKE ANOTHER APPOINTMENT SO THEY'VE MISSED ME A WEEK NOW EVEN THOUGH TOLD THE LADY WOULD BE MAKING THE $50.00 PYMNT. ON jULY 9TH NOT EVEN 30 DAYS LATER. VERY UNPROFESSIONAL AND NOW THEY ARN'T ONLY GOING TO LOOSE $50.00 BUT NOW THE WHOLE BALANCE OF $130.00 THAT IS NOW THE TOTAL DUE FROM THE NEW BILL COMING OUT. I DON'T REALLY CALL THAT SMART BUSINESS AND I WILL BE CONTACTING THE CHAMBER OF COMMERCE IN REFERENCE TO THIS AND THE BETTER BUSINESS BUREAU.
Posted: 7/07/2010 • Last edited: 8/23/2010 • Link to this review