I had Travelers insurance for 20 years and never had a claim. Unfortunately, I have had 2 claims now in the past 3 years. I originally wrote a terrible review about Travelers because my first experience with them on a claim from damage caused by Hurricane Ivan was horrendous. I would have changed companies but it is not recommended if you just had a claim. Well, unfortunately 2 years later my home flooded from a toilet leak and I had a cooperative, fair adjuster. So, I rated them average because I feel it was my adjuster during Hurricane Ivan that was a subcontractor Travelers hired that was the problem. Hindsight, I should have taken my problems to someone higher up.
Posted: 10/08/2006 • Last edited: 3/23/2010 • Link to this review