The bad review from cowgirl does not reveal that the persons doing the job were doing so fraudulently using our contracts. We had fired them long time before for drug problems and they had no insurance and began to operate under our good name. TreesTODAY has been a A+ rated vendor with the BBB and we never do such things to our customers. We regret that the customer was harmed.
Posted: 8/17/2010 • Link to this review
I hired this company in summer 2008 to cut down 2 large trees and trim a big oak by the house. What a disaster!! Instead of dropping the large trees across the area they promised, they dropped them in the opposite direction across the driveway, breaking the lighting fixtures along the driveway as well as pulling down another tree across the driveway. They left sawdust piles, twigs and branches all over the driveway. For the oak tree trim, instead of cutting the branches to the trunk, they left about 3 feet of each branch sticking out into the air. SO WEIRD! (oh, and UGLY you think?) And instead of removing the oak branches from the premises (as they were contracted to do), they just tossed them over our fence into the neighboring property. ALSO, when we asked for an explanation, they apologized and said they had to let some of their workers go due to drug problems, and that they'd be back to do the repairs. Of course they didn't come out on the day they committed to. I called several more times, and of course no one ever came. Each time I called I got some sad story about how "behind" they were and that they'd eventually be out. Well, it's been over 4 months now... I still have a pile of branches, 3-foot sticks coming out of my oak, and I had to have someone else remove the tree and branches from the driveway. AVOID THIS BUSINESS!
Posted: 12/18/2008 • Last edited: 8/17/2010 • Link to this review