We loved Mr. Smith from Trimedia Production at first, but unfortunately, when it was time for us to receive our photo albums and video things started to go downhill. At first I was delighted when I saw his work. During the wedding everything went just fine, but after the wedding we kept getting billed, so we sent proof of all payments and he said he had checked and we didn't owe anything, it had been a mistake and we had already made all the payments even before we were suppose to. Almost 2 years later (our wedding was July 2009) all we have gotten are the 2 DVDs with the pictures but we never received 3 albums that we ordered and paid for, or an online site for the family and friends who were unable to come to the wedding to see the pictures, neither did we get the VIDEO! We even asked to have the unedited video sent to us and that we would edit it but to this day all we have gotten are a bunch of excuses and no albums or VIDEO. If you want to know if we ever received the video and albums, or have questions about the quality of his work you can e-mail me at firstname.lastname@example.org. Hopefully by them I will have better things to say -
Posted: 2/22/2011 • Link to this review
It's been almost a year and we still don't have our video. We call and call and it took months to hear anything back. 2 appointments to view video were canceled last minute when we already traveled the hour just to see it. HORRIBLE! GO ELSEWHERE!
Posted: 8/17/2010 • Link to this review