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I have Known Bryan Reeder for a number of years. He has always been a very caring person. I was not surprised to see that he carried this over to his business as well. I have been very pleased with the service I have received from True Quality.
Posted: 6/03/2010 • Link to this review
We have used this firm for a number of years to service both our air conditioning and heating systems. One of the technicians, Mr. Brian Reeder, we have always found to be particularly responsive, professional and dependable. We highly recommend Brian and his firm.
Posted: 4/15/2010 • Link to this review
After several years of dealing with other heat & air companies, True Quality was recommended by a friend. It was a relief to finally receive the help I needed. They came out to service my air conditioning unit within 15 minutes of my call. Bryan was so helpful and didn't pressure us at all. He even talked us out of something more expensive, because he said we didn't need it! The next day my upstairs unit wasn't cooling either. He came out that day, put freon in it, and didn't even charge me for a service call! I decided right then to have an annual service agreement. I never have in the past, because of lack of trust issues. I definitely don't have that now.
Posted: 4/13/2010 • Link to this review
After contacting several other service providers. True Quality was the only company that could assist me with my heating problem same day. I found Bryan Reeder, my service provider, to be very professional in explaining the issue with my heat pump as well as giving me several options on repair and maintenence. Services were rendered same day which was very important to me. The costs of repairs were explained to me in a "non-sales" like manner and allowed me to make the best decision for my budget. I would highly recommend True Quality Heating and Cooling to my friends and family for any repair and maintenance needs.
Posted: 3/14/2010 • Link to this review
Last week my heat went out and I needed it repaired quickly. I called True Quality Heating and Cooling. They sent a tech out and had my system running in no time. I was really impressed with the customer service and will be using this company again. Thanks TQHC!
Posted: 3/01/2010 • Link to this review