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Got a call for a quote, person on the line was very aggressive about finding out the "contents" of the move. I told them that it was about 15-20 boxes in a 5x10 storage space and that it was mainly miscellaneous household items with only one medium-size piece of furniture, an antique record player. Also told them I drove all the contents there myself in the back of a minivan in two trips. Sounds really complicated, right? This person continued to badger me and I tried to explain that beyond the boxes there were some loose household items but nothing large like a mattress. This person seemed to be annoyed that I wasn't being completely specific about all the contents and finally said "maybe we aren't the right mover for you" to which I replied "you are right, I think I will call someone else". I guess it should be a privilege and an honor to work with Two Men and a Truck and we should all be thankful they exist. Never again. Update: called another mover and had an easy conversation about the contents this time, in five minutes had my quote and confirmed the move. Why did 2MaaT make this so difficult?
Posted: 6/25/2015 • Link to this review
I have seen Two Men and a Truck work on my friends moves, so know them to be reliable and efficent. I selected the 3-man option and couldn't believe how FAST and efficient the crew was! These guys literally RAN from object to object - never was there a moment where each man lacked for a task (no standing about). Plus, they treated my antiques and electronics... well, everything with care. not one item damaged. They knew exactly how to move heavy pieces with ease and fit desks thru doors that I didn't believe possible! No worries with Two Men and a Truck - worth every penny!!
Posted: 6/10/2011 • Link to this review
From start to finish, a great experience! On my second move, I called at the last minute, and not only did they offer me their normal rate with no extra charge for same day service (three hours from call to movers' arrival!). Best of all, their rates were competitive, even low for what I expected. The movers themselves were prompt on arrival and departure, professionally dressed, very efficient, and with perfect "yes ma'am, whatever you like ma'am" manners. Their use of lists to keep track of my things made me feel at ease. For no extra charge they placed every piece of furniture exactly where I wanted. Even when I changed my mind a couple of times they were perfectly patient! One of the movers even noticed a damaged piece of glass that might have been a danger, and he carefully rigged a special sling to carry it so it wouldn't get worse. I would never have known if he hadn't noticed! That's really going above and beyond. They let you contact them any way you prefer - phone, email, etc, and that's great for busy professionals like me. I don't think there is a better value in Atlanta in terms of efficiency, coming in on budget, professionalism, and being just plain pleasant to deal with! I was a referral customer myself, and I would highly recommend Two Men and a Truck Decatur to anyone!
Posted: 4/14/2011 • Link to this review
I've moved before (who hasn't) and this company does it right. From the first phone call to the reminder phone call, to the call from the driver, to the move, to the follow-up, these guys were first-rate. I would recommend them to anyone.
Posted: 3/30/2011 • Link to this review