I had been a customer at Costa's for 15 years back when the shop was on Haines Rd. When they first moved it seemed to be the same quality and owners, but their business was noticably slower. My next visit was new owners who at first did decent work in a timely manor. My last two encounters this past 8 months have been a complete joke. Took a small boat motor in for new points. 1 full month later, no calls, I stopped in to say what the he--? They handed me the motor back and said they could not get the cowling screw off to get at the engine so they did not work on it. Recently brought a different small boat motor in to find new owners who promised better service after I commented on the 1 month incident before. It has now been another 1 full month and no calls. If you guys are that busy you need to hire friggin HELP! Talk about annoying! These idiots inherited a great name, location and business and ran it right into the ground! Just proves not everyone is cut out to be a business owner.
Posted: 1/22/2010 • Last edited: 9/10/2013 • Link to this review