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I had contracted USA Eagle Movers to move furniture from one site to another. I rented 3 trucks and a crew of 9 movers for a rate of $300/hr. I also hired my own crew of 8 men and rented an additional 3 trucks. I had my crew come the night before and arrange the furniture and have them place it at the front for USA Eagle Movers. USA Eagle movers did not do the job professionally. They purposely got "lost" on the way to the site when they were unable to follow 3 LARGE YELLOW PENSKE Trucks. They were delayed by more than an hour and a half. Their crew was seen loitering and not getting their jobs done. I was ready to cancel the 2 day contract but their office manager told me he'd credit me the 3 hours that was wasted. Well they didn't credit me the 3 hours that was wasted and their foreman had called the police on me and threatened to sue when I Told them I wouldn't pay until their manager contacted me. Their manager was conveniently away from the phone (whereas before he could be reached 24 hours 7 days/wk.) Only until after the police came did he respond. (The police sided with me) He then conveniently forgot his promise to me and only offered to deduct 1 hour's worth of work. This was unacceptable to me, so I paid the full bill without any deductions and I will try to take this to court.
Posted: 5/16/2007 • Last edited: 1/02/2008 • Link to this review