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For your sake Stay Away!!!!!!! My experience was horrible! Earlier this year I took my 2013 BMW 750 Li back to United Collision and they completely damaged my black paint. I am so furious at the awful workmanship and disrespectful manner in which I have been treated. After the 4th attempt (yes the 4th attempt) to repair the damage they did to my paint, I thought my car was repaired. It looked great. Thankfully it rained later that same day which revealed that they only masked the scratches and swirls with black wax! It only rained and my car looked like crap. The very next morning I returned to the shop and was told by Micky (manager) " What else do you want us to do? You liked it yesterday. What do you want?! We don't know what else to do, sorry! Micky has no respect for me as a customer or as a woman. He was aggressive, evasive, and nonchalant every time I encountered him! Interacting with him was very difficult and I refuse to speak to him again. He treated me as if I damaged his CAR! Jeff Brown (General Manager) later spoke with a professional from Detailed Design Auto Spa, who is willing to repair the damages for $2500, but now after getting the repair costs, Jeff seems committed to ripping me off. United Collision Center (Duluth) has No Integrity. You're criminals who refuse to do the right thing! I can provide you with video if you want to see how horrible your car might look like if you choose UCC!
Posted: 6/05/2017 • Link to this review
I was in an accident several weeks ago, I sneezed, closed my eyes for a split second and I was in the back of a trash truck. Sounds crazy, I know. I was in duluth checking out the some furniture for my new place. My car was a mess, it was badly hurt in the front with liquid mush all over the ground and green stuff... yuck.. The tow man, a big hairy fella suggested I take it to United Collision (I think he know a guy there), anyway, I did. They were nice and gave me a ride to the rental place, and then called me every week with the progress. At the end they rescheduled me twice for pickup, and it seemed like the repair took forever, I am not sure if that's them or just me, but the date they gave me was missed by 8 days...so I was without my baby for almost a month, I picked it up and it looked fabulous, I think they did a good job on the car, I had to take it there once for some minor stuff, but overall, couldn't be happier.
Posted: 10/18/2013 • Link to this review
I had severe damage done to the passengers doors -- front and back. They did such a wonderful repair job, you can't tell there was a problem. I thought I was going to have to purchase new doors and I knew they would not fit the same as the originals. They repaired the originals and the car looks great. Plus, they cleaned the outside and inside of the car. I highly recommend them and would use them again.
Posted: 11/12/2007 • Last edited: 4/22/2015 • Link to this review
The United Collision Center not only fixed our vehicle in less than a week, they completed extra body work in addition to completing the repairs with the cost being less than half quoted by car dealerships and other body shops. They were extremely professional! I recommend them to everyone I know!
Posted: 10/16/2007 • Last edited: 4/22/2015 • Link to this review