At Universal Roof & Contracting, we have one goal: your ultimate satisfaction. This means providing you with top-notch products and services, resulting in an excellent experience for you as your property value increases and you enjoy your time in it for the years to come. We have been working with homeowners and businesses in Central Florida and Jacksonville for more than 20 years, so you can trust that we have a good grasp of the challenges you face, making us highly capable of taking care.. of your exact needs.VIEW MORE »VIEW LESS »
Universal Roofing, I wish to express my appreciation to Travis and his crew for the roofing job done on my Mother's home in February 2012. They completed the job in a very proficient and professional manner with only minor problems (questions which were addressed and taken care of right away). The same applies to Steve and his crew for the roof on my home. They did what I thought would be a two-day job in one day, with only minor things to be taken care of the second day. This was appreciated because we didn't know when we would get rain from one day to the next. I also wish to thank Aaron, Jade, and all of your office staff for their professional manner in handling my many questions. Your customer service is outstanding. The Wind Mitigation report sent in to the insurance on both homes reduced the premiums by about 12% on one and 15% on the other. Again - many thanks for two jobs well done. William A.
Posted: 8/29/2012 • Last edited: 9/10/2013 • Link to this review
They lack professionalism on the worksite and do not communicate at all once they have your money. I would avoid at all costs and find someone else to do your re-roof.
Posted: 7/23/2012 • Last edited: 9/10/2013 • Link to this review
THANK YOU for the exemplary work everyone at Universal Roofing did to restore our home to habitability following that most devastating of hurricanes - Charlie. Responsive, Honest and Straight Forward are attributes every company should have, with Universal Roofing they are commonplace. We hope we never have to use you for such a service again but be assured that if we do you will be the first and only one we will call!
Posted: 11/22/2010 • Last edited: 9/10/2013 • Link to this review
Let me first say that this website required me to select a star for Quality and Value before it would let me post my comment. I did not get far enough into the process with Universal Roofing to experience quality or value of end product, so I cannot give you a first hand account of Quality or Value. Thus, please be advised that my star rating for Quality and Value MEAN NOTHING. Having said that... In my opinion, this company is big on lip service and way short on follow through. I would leave messages that would go unanswered. When I did get a return call they would assure me that I'd receive their report and estimate the next day. I first contacted them in June, they did come and look at my roof, and gave me a song and dance about why they thought the insurance company should cover the replacement, but I NEVER did receive a written report or estimate and decided that if it was this difficult just to get a number out of them, I didn't DARE let them on my roof because the re-roof work would probably become a nightmare experience.
Posted: 8/16/2010 • Last edited: 9/10/2013 • Link to this review