This place was great for repair and has plenty of nice cars to look at if you are thinking of buying another. I was treated well while there and I can say the work they do is good!
Posted: 5/18/2012 • Link to this review
I found the same car I had a couple years ago. It was in an accident and I had always wanted another one. This Jetta was perfect and I love it. I was pleased with the price and the friendly folks at the dealership.
Posted: 4/02/2012 • Link to this review
Universal Sales & Service fixed and unfortunate mistake of a competitor. I much preferred their service and the results they offered. They were able to quickly diagnose and repair the mistake correctly the first time. Thank you for that.
Posted: 3/22/2012 • Link to this review
I know where to go again when I need to buy another vehicle. I will also send anyone I know or talk to that is in the market to go your way. I found honest, friendly, caring service at your dealership. Thank you, my wife and I are extremely satisfied.
Posted: 2/23/2012 • Link to this review
Thank you so much for taking care of our van and fixing it up and fixing the leak too at such a good price. I have really enjoyed working with an honest dealer, we tell everyone how great you guys are!
Posted: 12/29/2011 • Link to this review
These guys have good prices but you do not get any kind of customer service or follow through. Only go here as a last resort! 1. We had to check in every day for over a week to see when & if we could pick our van up. On the phone we just kept geting the run around 2. Finally we took it without the promised CD player but we were told they would get one ASAP and call us. 3. They never called so we stopped by after 2 weeks to check and were first told that they had some and then that they were getting some soon during the same conversation 4. At that same time we told them that the pass. window would not work and never had and there was a wind noise coming from that side which as it turns out was caused by the fact that the window cannot be rolled up all the way. They told us to fill out a work order, of which we had to fill out everything like it was our shop, and were told we would be called soon to get an appointment. 5. We have called and left messages and have heard nothing
Posted: 8/13/2008 • Last edited: 8/14/2008 • Link to this review