University Cleaners ripped both sides of the pocket on a nice silk sport shirt. It appears some kind of machine grabbed the pocket and pulled it away from the body of the shirt. One woman immediately said "We didn't do it". The second woman said "I'm sorry and I'll have it fixed". The shirt came back and is now unwearable because the tears are still very obvious and the "fix" is the worst. The company made no effort to reimburse or replace the shirt. Customer service? - absolutely not. I strongly suggest you go elsewhere.
Posted: 8/27/2008 • Link to this review
$1.00/shirt (laundered), a bit more for dry-cleaning, but always great service. Drop-off before noon and get everything back next business day after 5pm. Look for it on the North side of University between the 805 & 15 - the area's a bit shady, but Univ. Cleaners is awesome!
Posted: 10/23/2006 • Last edited: 1/02/2008 • Link to this review