I'd begun to have issues with the quality of their shirt pressing lately - they just don't do a good job. Perhaps I'm overly picky about wanting my shirts to look "like new" after paying to have them cleaned and pressed, but I don't think I've ever been unreasonable. Recently, University Cleaners lost a shirt of mine. I know I'm not the first person on Earth this has happened to, and I'm sure it's actually fairly common. But I was appalled at UC's response. They REFUSE to reimburse me for the shirt, insisting instead that I take a 'credit'. And they couldn't be more rude about it, treating me like it's MY fault that the shirt was lost. Why should I go back? They seriously couldn't pony up $15 for what is obviously a more expensive shirt than that? I'm done with this place. I hope the shirt is worth it to them. There are thousands of other cleaners out there, and I'll start shopping around. I'd advise you to do the same.
Posted: 2/14/2008 • Last edited: 9/22/2009 • Link to this review