I took my brand new tiny 2 1/2 pound kitten to vca on a recommendation and the fact that they are located 10m minutes from my house. When my kitten was purring so loud she could not hear his heart beat she covered his nose with her finger, when that didn't work she covered his face with a tissue covered in alcohol. She was making jokes the whole time and being rough with my kitten. Then when it was time for his temperature to be taken, she and the assistant were very rough with holding this tiny kitten down so that they could use this thermometer that looked like it was created for large dogs. When he started to scream and cry she kept laughing about how funny and normal this was....I was in shock and speechless because you are trusting that the vet has your pets best interest and care. He continued to scream and cry and peed himself. She kept assuring me this was all "normal" at the end she looked at my kitten and said while laughing "you wanted the kitten thermometer but i didnt think you needed that one" Still in shock I paid and left, it wasn't until the horror wore off that I realized how horrific this all was. I have never had a pet ever treated so harshly at any vet I have ever been to. I cried when I got home and I am still shaking. Stay away from this vet at all costs.
Posted: 5/16/2012 • Link to this review