They have specialists as well as ER services, but note that ALL diagnostic tests are done at exorbitant ER prices, driving the tab into the thousands of dollars for non-emergency patients as well.The vet, while likely competent, recommended every diagnostic under the sun, padding the bill, including giving the cat fluids for over $50, that we routinely had done for another cat at the regular vet, for under $15 (or do at home for 28 cents). I felt quite ripped off by them. The vet also didn't listen well, focusing on a problem I told her was not an issue more than once. When we found another specialist, we asked they send the records and they said they would. Three days later, at the new vet,no records and the tech there said they had requested them again when they hadn't arrived but they still hadn't received them. Only an irate phone call got it done. You love your pet. They love your money. I would never go back there. And there's good vet ER in Kearney Mesa if you need that.
Posted: 9/06/2009 • Last edited: 11/01/2009 • Link to this review
On Dec. 1, 2003 my 11 yr old Lhasa Apso, Cali, was hospitalized. Dr. Ford didn't think she would make it 24 hrs because she had advanced Diabetes and Pancreatitis, which had never been diagnosed. Dr. Ford specializes in both those illnesses, which was good fortune for Cali and I. Because of Dr. Ford's skill my Cali lived for more than 3.5 years. We had all that extra time to spend together. For eternity I will always be so grateful to Dr. Ford and her knowledge because that was 3 yrs Cali and I would not have had otherwise. Dr. Ford was a true blessing in our lives. She is compassionate, caring, meticulous and an amazingly skilled doctor. Thank you so much Dr. Ford for the extra time I had with Cali. Sadly Cali died June 10, 2007 in my arms at VCA. She was a blessing in Cali's & my lives. My appreciation to Dr. Ford is unending
Posted: 2/19/2008 • Link to this review