my family and I stayed at "Tropical Dream" in Cape Coral 6-16-18 to 6-23. The first thing we notice was pan tilt/zoom cameras inside the home on the walls of the living room, one on each side. Creepy but I found were they were powered and unplugged them, no big deal. (upstairs bedroom closet behind a panel) TK visits and informs us that the pool heater and hot tub run the electric up so be aware?? I found that comment interesting so as he is talking to another member of our party getting credit card information for the deposit I set my phone to record and asked a few questions about the electric. He informs us that the bill will probably be around $40 but if we use the pool heater and hot tub it could be higher. I then asked how high should we expect, and he says "its never over $60" I say we have a allowance of $25 correct so that shouldn't be more that 50 or 60 at the worse case right and he says "that's right, no way more than 60" After 2 weeks and ZERO explanation the electric charge was $230.00, and we did not run the pool heater not once and the hot tub didn't work. Obviously the guy just lied right to our face. I inquired only to hear that I signed the contract ant that's just the way it is....sorry. The house was ok, not kept very well on the outside but we weren't there much anyway other that to sleep , the pool light was hanging out in to the water and a few other things that you would think would be taken care of for a place that gets $3200 a week.
NOTHING, had to call several times to get a return call
Posted: 7/07/2018 • Link to this review
We just returned home from an eight days stay at the sunshine home in Cape Coral Florida. I want to personally thank Diane and Vacationhit for arranging this day for us! We travel quite frequently and we're not quite sure what to expect since we have never reserved a vacation home in the past. Diane provided us photographs of the home prior to booking. We were awestruck when we first step foot into the Sunshine home. It was everything we could've wanted and more. Our experience there was one of the most memorable we have had in quite some time. Everything was perfect ! Staying at the Sunshine home was very tranquil. We watched the Dolphins play as they swam up the canal daily along with the manatees. My husband was able to fish right off the dock and each catch brought something different - snook, mackerel, puffer fish, and even a blue crab. As he fished I laid by the pool watching him . The only sound that could be heard was the pool fountain along with the mullet fish jumping in the canal from time to time . Everything about the Sunshine home was perfect during our stay here. We are 100% happy with our decision to use Vacationhit for our trip to Cape Coral. We will never stay in a hotel again! We are looking forward to planning our next visit here. Thank you Vacationhit for everthing! We will be rebooking Sunshine again real soon!
Posted: 5/03/2018 • Link to this review
Stayed at Tropical Dream house in Cape Coral, checking in on Thursday and checking out on Sunday. There were a total of 3 people. House inside was nice except for the outdated rugs and the landscape looked like the grass had not been cut in months. AC was off when we arrived and it was 82 degrees inside, had to figure out how to get the air on and house finally cooled overnight. We called the office as instructed and Kevin said they would come tomorrow to pick up the remaining balance. They insisted it be in cash? (red flag) Taxes? Deposit would only be accepted by CC. Bottom line is they kept the deposit for 3 weeks and then refunded only partial of the deposit claiming we (the 3 of us) used more then the allowance of electricity as well as the gas. I would never use this Company again, l'll go back to VRBO.
Posted: 6/04/2017 • Link to this review
In short, my mother rented out this home for a week from June 1-5th to celebrate me graduating with a Masters in Public Administration from Villanova University. The house was beautiful however the air condition unit on the left side of the house was not operating efficiently. With that being said, my mother was advise by the assigned mechanic to listen for a sound and manually adjust a switch to get the power to surge and possibility get the unit back in motion. As a result, we slept in an uncomfortable environmental state. I forgot to mention, when we first arrived to the house there was someone's pet hair all over the comforters. Therefore, we washed all the sheets before going to sleep that night. As a previous Marriott manager, I encourage Vacationhit to professional respond and prevent these undesirable events from happening to future guests. Overall, the property has great potential please upgrade your air condition unit. Thanks
Posted: 6/22/2016 • Link to this review
Kevin was great helping us find this beautiful property. The location was convenient and the canal very entertaining. The house itself is gorgeous. Thanks! susan and Jody Feb/Mar 2016
Posted: 3/06/2016 • Link to this review
We recently stayed a week at the house aruba. It was beautiful, just like the pictures. The house was clean and beautifully designed. It was great working with Diane as this was my first time renting a home for vacation. I would definitely rent through them again!
Posted: 8/11/2015 • Link to this review
This house was less than a month old, It was AWESOME. Rented this house with my sister's family for birthday celebrations, there were 8 of us and no one felt cramped in this house. My daughter lives in the Ft Lauderdale area, we wanted to see what the Westside of FL offered. Very nice area, Tiki Hut Bar down the street was fun. Lots of restaurants and shops in area too. The Yacht Club facilities were only an "ok" in my book. TK and Diana go out of their way to make sure you have a great time at one of their rentals. I will definitely rent from them again, if I ever go back to that side of the state.
Posted: 4/06/2014 • Link to this review
Hello just wanted to let everyone know house adrianne is awesome we stayed 10 days and can't wait to come back. I am making plans now for June 2013 vacationhit rocks thanks again guys see you soon.
Posted: 2/05/2013 • Link to this review
We stayed 5 weeks this winter at the Sunflower Home and found it to be a beautiful home. One day we saw an eagle perched on the neighbor's roof and got some good pictures! Fishing is good from the dock and we also saw otters swimming in the canal. This home is decorated nicely and we would recommend it to anyone.
Posted: 7/01/2011 • Link to this review
Really enjoyed our stay at the Tarpon View last week. As with our past experience in dealing with you, everything was handled very efficiently. The home was sparkling clean, beautifully decorated, well provisioned and comfortable. Manfred had the boat there waiting for us, and we waisted no time "getting on with our vacation". We couldn't ask for more and will be back again next year.
Posted: 3/11/2011 • Link to this review
We were so happy with our visit and stay at the Congo House. We will definitely look at another of your homes for next years vacation. We tell all our friends how well we have been treated and how nice your homes are. Your customer service is impeccable!! Thanks again for everything.
Posted: 3/11/2011 • Link to this review
We would like to thank you for our refund cheque and tell you how much we enjoyed our vacation in Cape Coral. From the time we first contacted you right through our vacation we could not have asked for nicer people to deal with. You have been so pleasant and patient with all our questions and every little request was dealt with so quickly. The home was lovely, as was the boat, and we found there was so much to see and do in the area. Our son would like to add his thanks for accepting his packages and delivering them to the house. That was certainly going the extra mile. We will not hesitate to book with you again and will certainly refer you to all our friends. Thanks again for all you did to make our holiday so wonderful.
Posted: 3/07/2011 • Link to this review
I just wanted to let you know what a wonderful time we had during our stay. The accommodations were beautiful and well stocked with every thing we needed. After site seeing all day, it was a very pleasant place to come home to. Also you were very patient with all of our questions about the house, area and pool. Thank you once again.
Posted: 3/03/2011 • Link to this review