I would recommend renting another property from another realty agency. When we moved into our apartment, it was not extremely clean (base boards were not cleaned, stove had stains from years of use, etc.), but we were not going to be the type of tenants to complain about relatively little things. After a year of on-time payments, no major repairs (clogged sink only) and an attempt to be easy tenants, we were not returned our full security deposit. The next tenants immediately complained about the base boards, stove and other wear and tear items, and the cost to clean these items was deducted from our security deposit without our consultation. Upon calling the company to discuss the situation, they said that they understand but have to get the money from someone. I guess they would rather cheat one of their good tenants than actually pay for the items themselves. It was like they spit in our face, and I hope that no one else has to experience such poor treatment by a company.
Posted: 2/19/2009 • Link to this review