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Had them out in the past to fix something, and that was fine. This time, I needed service, they promised to be out in the afternoon. As it got close to the time they should have arrived, I called to learn that they had some pressing issue at an apartment. So that's fine, since hundreds of people without water trumps my drain issue. But I took the afternoon off to be there, and I should not have had to call to find out why they weren't there. So they promised to come out Saturday morning between 8 and 10, promised to contact me before their arrive. Got up early...and waited. No call, nothing. I'm finding a new plumber.
Posted: 12/19/2013 • Last edited: 12/17/2016 • Link to this review
We discovered a leak in our main line and had several plumbers come out to give us an idea what was needed. Of those who visited, Valu-Rite was the most responsive, the most professional, the most reasonable, and FAR and AWAY the best customer service!!! They arrived when they said they would to install the full water line, got the job finished on time, and really saved the day for us. I would never call another plumber again. Thanks especially to Robert and Shawn - you guys made an otherwise bad experience a lot better!!!
Posted: 10/14/2013 • Link to this review
I needed a PRV after the county changed out my meter. Being a single parent I needed to get a guesstimate of the cost I was looking at. Well, not only did they provide a guesstimate, the service, professionalism and cost were all exceptional. Women, this is a business you can trust! They are not rip offs!I will be calling them again for other jobs I need done.!!!Thank you for being an honest businessman!!!
Posted: 8/02/2013 • Link to this review
Having two great experiences with Valu Rite before, we had them come out to repair a leaking faucet. This repair took longer than it should have after a series of unfortunate events thus 3 stars instead of 5 on the prior two repairs. David did his best to turn the situation around which we are grateful for.
Posted: 7/12/2013 • Last edited: 7/13/2013 • Link to this review
I am a single female and I cringe whenever I have to call a company for service. I've always felt women were taken advantage of when it comes to price quotes on repairs. However, Valu-Rite did not try to take advantage of my situation. Their prices were substantially lower than the other companies that gave me quotes and they did great work. I would highly recommend Valu-Rite for your plumbing needs.
Posted: 5/16/2013 • Link to this review
After 16 years, it was finally time to replace our water heater. I called several plumbing companies that were all offering similar deals, but Valu-Rite offered a higher efficiency unit for the same price. Rob showed up when scheduled and got right to work. He did a great job replacing our WH with a new unit and keeping the work area clean and neat. He even provided me with some tips to make the WH last longer. I would highly recommend them to anyone.
Posted: 5/05/2013 • Link to this review
Valu-rite plumbing is a gem. I received a water bill that was 3x my typical bill. I found a leak in the wall of my basement. I received a call back from David at 9 pm who came the next am and fixed the water leak in the pouring rain. 10 days later, I thought I had another leak and David returned and "trouble shooted" for over an hour and fixed the inside leak. Great service Thom P
Posted: 5/01/2013 • Link to this review
I highly recommend David Greene and his team. We have called Valu-Rite several times for various issues, ranging from urgent to maintenance. They have replaced leaking valves, a water heater and installed a 'Water-Cop'. Every time they have been prompt and thorough. Perhaps the most urgent was preparing for new cabinets to be installed. With little prior notice, they were able to remove the sink and cap our water lines so the new counters could be installed. Once the install was finished, they were there to reinstall the sink. We have used Valu-Rite several times and will continue to use them.
Posted: 4/23/2013 • Link to this review
Thank You so much Mr. Jones. It was a pleasure.. I have an extra water cop automatic shut-off sensor I'll be swinging in to give you also.. :o)
Stuck at work when the frantic call came from my daughter, there was water flowing through our garage. Hot water heater blew, there was water everywhere! Everything was soaked, sitting in standing water. I grabbed my phone and brought up a list of plumbers. Started calling them in order (alphabetically) to see who could come out and help with with my crisis. Everyone said they couldn't come that day, til I got to Valu-Rite and Robert answered. I was driving like a maniac to get home to turn off the main valve before everything washed away. David was there in an hour to help get me restored with water and by the next morning Rob was there with a replacement hot water heater, which was no easy task cause my house is older and they no longer make the size tank I had in such a small space. This didn't deter them, they found one and saved me a ton of money. I was faced with massive task of cleaning up, I was overwhelmed but once again David had a solution and paired me with a team to help me both dry and clean out my crawlspace and garage. They also helped me submit a claim to my insurance. Something I had no idea I could do. The crew over there at Valu-Rite had gone ABOVE and BEYOND to help me from start to finish. They are knowledgeable, trustworthy and caring which is something you have a hardtime finding nowadays. Do yourself a favor and put your plumbing needs in the most capable hands of Valu-Rite.
Posted: 4/09/2013 • Link to this review
Thank you Ms. Cheyenne very much. I'm so glad we were able to help you with your emergency water heater issue and get you back up and running before your guests arrived... just let me know if you need anything.. :o) David
I just want to say I was totally sold when I spoke with Robert. All of Mr.Green's employees think very highly of him. It could have been a stressful time replacing the waterline running to my house but they put me at ease. Thank you for all you did, over and above, the call.
Posted: 3/11/2013 • Link to this review
Ms. Erin, it was very nice meeting someone who cares so much for our "Little Ones", I will refer your Day-Care to everyone who may need your service for sure. Let me know when you're ready for that new kitchen faucet... :o) David
David is wonderful. He's hardworking, honest and will do what it takes to get the job done. He also saved us over $1,000 by actually just fixing what was wrong with the water heater, rather then just trying to sell us a new one like a previous company did. He even fixed our water pressure too! I almost hate to give him such a good review because I want him to be available right away should we need him again. :) This is the first time I ever felt like I wasn't charged enough for all the work that was done. How often does that happen? If you truly want a "superior" plumber, call David!
Posted: 2/20/2013 • Link to this review
Thank you so much.. :o) It was a pleasure serving you and your husband. I especially enjoy when I'm able to solve so many plumbing and especially well pump system pressure issues so quickly an inexpensively for folks. It gives me a sense of accomplishment when my work can be seen and felt by everyone in the home... Thank you so much for your review... :o)
I had a leak somewhere in the wall of my condo and called Valu-Rite on Friday. David was out here (for a free estimate) the next day. After I described the problem and he looked around as best he could, we decided to cut open the drywall to find the leak. Within five minutes, he figured out exactly what was going on and described to me how it had occurred. It turned out to be a leak in the common pipe, which makes it my HOA's responsibility. David told me what kind of work would be done and how much he would charge, and he also told me what I needed to tell my HOA in order to ensure that they take responsibility for the damage. He was very friendly and forthright, and I won't hesitate to call him for any plumbing work we need done in the future.
Posted: 2/02/2013 • Link to this review
Justin thank you for your kind words, broken stack and drain leaks are a very common issue with multi unit condo buildings and I'm so glad I was able to assist you in keeping your expense down for the repairs and hopefully replacement of your cabinets and flooring. Just give me a shout should you need any further assistance with your HOA. :o)
I've used Valu-Rite plumbing three or four times now, and their service has always been excellent. The staff is friendly and helpful and always "shoots you straight" on what needs to be done, taking the time to explain the problem and offer options. They've replaced toilets, done repairs to leaky faucets/pipes, and replaced a water heater for me; and I've recommended them to several friends who are pleased with the service and value they provide as well.
Posted: 1/31/2013 • Link to this review
Ms. Cheryl, it was an absolute pleasure as always... I look forward to some of your baking treats this year.. :o) Yum Yum...
Dave really came through for us. He came on quick notice and walked us through every option. We knew exactly what to expect before he began, and there were no surprises at the end. Quality work at a very reasonable price...what more can you want? We highly recommend...
Posted: 1/26/2013 • Link to this review
Thanks you guys, I really do appreciate the call. I'm so glad we were able to repair your tub and shower faucet without any difficulty or expense. I look forward to serving your future plumbing needs... :o)
We have used Dave Greene/Valu-Rite Plumbing for several plumbing repairs, including two emergencies. Today, we had Dave install a new gas line for the grill on our deck, which was a complex and difficult job. As always, were very pleased with his work. He is everything you'd hope for in a plumber - punctual, honest, friendly, and someone who does the job with the utmost care/quality but at a reasonable price for the amount of work done. In addition to small plumbing repairs (toilets fixed, sinks unclogged), Dave also responded very quickly when we had two water leaks from aging pipes that required immediate repairs. We felt reassured once Dave had completed the work that we wouldn't have to worry about further issues. I would highly recommend Valu-Rite to anyone.
Posted: 12/29/2012 • Link to this review
It was an absolute pleasure as always... thank you so much for your business. I look forward in tasting one of those hamburgers off that new grill... :o)
Valu-Rite Plumbing Endorses Energy Star Equipment and Programs and Recycles all Metals and Plastics, they Offer Water Heaters Providing Endless Hot Water and Efficiency and water saving fixtures.