Management and reception staff have zero customer service skills. I spent six years getting my hair cut and colored. Just had enough of the front desk and management. Rude. Always. I told both my colorist and stylist to call me when they move on. Specifically, the few times I brought an issue to the attention of the staff, it was completely ignored. It is overpriced for what you get.
Posted: 4/03/2014 • Link to this review
Have tried a couple of salons in the area and had mixed results. So glad that I found Tami at Van Michael. She really does work with you and gives suggestions as needed. I never feel rushed and just enjoy my appointment.
Posted: 8/27/2013 • Link to this review
Nilan is as good as it GETs Atlanta......Nilan turned my mess in to a work of ART....hair hair haiir...she has it going on my friends!!!!! Call her - she will make you look terrific!!!!
Posted: 6/22/2012 • Link to this review
I began using Van Michaels in 1998, They assigned me to " Geri K. ". Little did I know that she is the best stylist they had. Sure am glad , because I have stayed with her ever since. My friends all say that I am crazy to spend that much on my hair..but I say back after all it is my hair and my money!!!
Posted: 5/29/2009 • Link to this review
I would live here if they let me! Seriously, Mekaylah gives me the best cut Ive ever had. I don't have to tug and pull my hair style it... it just falls naturally into place! It's rediculously expensive though so this is an occassional treat!
Posted: 1/10/2009 • Link to this review
I've never had a better haircut than I get with Krista. But I end up spending over $200 every six weeks for cut and color. Given the state of the economy I just can't justify the expense.
Posted: 11/03/2008 • Link to this review
I have been to numerous hair salons in Atlanta and haven't found any I liked better than Mekaylah at Van MIchael's in the Highlands. She's cut my hair 6 or 7 times now and I've always been thrilled with the results.
Posted: 10/25/2008 • Link to this review
My husband can always tell when I've had my hair cut somewhere else. He says "Pay the extra money to go to Van Michael's... you know you can tell a difference, and you're always happy with it. And it looks better, too." You know what, he's right. Sure, we don't have a ton of money, and it's a long way for us to drive and it's a few bucks more, but it's about value, not price. Mark is a great stylist and Stuart is the absolute BEST color guy in town!! They make me love my hair!! (Can YOUR stylist say that?)
Posted: 1/08/2008 • Link to this review
I found a stylist I loved when she was at New Talents and I have followed her and stayed with her at Van Michael Virginia Highlands. Their service is friendly and professional and I have never been treated "snobbily" as other reviewers suggest. My stylist always takes her time and I never feel rushed. I can even walk in for a free bangs trim when I need to. The level of service you receive is worth the money. If you don't like the price, go somewhere cheaper!
Posted: 12/20/2007 • Last edited: 1/02/2008 • Link to this review