The service guy was extremely punctual - which for this town is great. It is impossible to find anyone even to show up period yet on time. He even called to let me know he was on his way... BONUS! He was very professional, looked extremely professional and arrived in a very clean truck and fully equipped trailer. He had everything I needed right there with him. Companies I have used in the past showed up in old beaters and looked and smelled like they just stepped out of a bar. One guy even had a cigarette hanging out of his mouth when I opened the door. :( BAD!! Or they barely spoke any English for me to understand them or what they were going to repair. My total bill was $310, which does seem a bit high, but I looked at my past bills from other companies just to check and it was right in line with their charges. The big difference was that this guy was so much more knowledgeable and knew exactly what I needed to fix the problem immediately. It was well worth every penny. He works very fast and was practically running back and forth from his trailer where he already had every part he needed. He was in and out in under an hour and a half... it was awesome! I didn't have to waste my whole day sitting around waiting for him to lolligag about, like I have experienced with all other companies. This guy is FAST, ON TIME, VERY KNOWLEDGEABLE, and VERY PROFESSIONAL. From his equipment to his fast, efficient work and excellent appearance - He is by far the best in Vegas.
Posted: 12/06/2011 • Link to this review
Since we're in our 60s, getting a little old to be digging up our sprinkler valves, we called these guys, who came out & made two swipes into an above ground PVC pipe, told us [wrongly] that a valve was in backwards, offered a new one for $370 plus labor. We signed for $70 call and politely told them we would try to find a cheaper way. We fixed that problem ourselves with a $10 part from Lowes, but called them back the following week to look at the rest of the system. They refused and were very rude, so we found someone else, called American Express and told about rudeness, profanity, and refusals we got for our $70, and asked if we could decline the charge. Three weeks later, we get a call from Joseph Carpenter, asking "Do you wanna f--k with us, b---h? You're gonna pay; we'll make you pay!" He implied violence, dropping "f-bombs" every third word, & would not discuss their original error or charges. They make a big deal out of speaking English, but all we heard was angry, threatening profanity!
Posted: 4/30/2011 • Last edited: 5/23/2011 • Link to this review
He came out and took 10 minutes to fix a 3ft section of hose for which he charged $120. He started leaking again two weeks later. Her refused to come out and fix his work unless I agreed to pay for the service again. He said he could do whatever he wanted, he had enough work.
Posted: 5/02/2010 • Last edited: 5/23/2011 • Link to this review
Never fixed our sprinkler system. Serviced in August and came back out 3 months later and still didn't fix. Agreed to price because he wouldn't warrantee his previous work then he said it was hundreds of dollars more after he said he fixed it. Threatened me and I had to call the police. Said "you don't know who you're dealing with" and threatened harm to my properties if I wouldn't pay the more money. Very scary person and to think he has a contractors license? or maybe not. Go to contractors board of nevada to find a licensed repair person and to file claims on unlicensed and bad contractors.
Posted: 2/03/2010 • Last edited: 5/23/2011 • Link to this review
We called the business per a referral from a web search. Claims to be the best. He the worst. Has no intention of fixing the problem. Just wanted more and more money for a problem he was incapable to take care of. He spent 7mins and charged 150.00 for his work. He is a disservice to he profession, is not a customer-friendly individual, is extremely overpriced for what 'services' he provides All three of the statement s are contradictory to what he claims on his website and business card
Posted: 7/27/2009 • Last edited: 5/23/2011 • Link to this review
* By Appointment Only
* 24-Hour Service Available
1990