Who We Are
Customers rely on wireless broadband more - and in more ways - than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers' lives and businesses' success. In addition to our strong foundation in wireless and broadband, we're disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We.. have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees' skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.
Our Wireless Standard
As the nation's largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.
Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.
I hate having to go into this store. The Sales Reps are rude and never eager to help the customer unless you are buying something. Yesterday I went in to change service from one cell phone to another and I couldn't even hear what the Rep "helping" me was saying because the other Reps were laughing and cutting up so loud. The Rep turning my phone on was in a hurry to join them so he told me something was wrong with their system and he couldn't turn my phone on so he wrote down a number and told me to call it and do it myself. Are you kidding me? I finally got him to call the customer service number himself and turn it on but he was irritated at actually having to work. Seriously, go to the Newnan store, they are wonderful.
Posted: 11/18/2011 • Link to this review
Overall, dealing with cell phones companies is not something we want to do. Verizon is hit or miss on their customer service. Depends on who is working the desk. Overall, I have been pleased with the service and reception, but will probably switch to a flat rate company.
Posted: 6/30/2008 • Link to this review
Overall, I have been pleased with Verizon. When ever I have had problems with my service or phone, the staff have taken care of the problem. They have also offered advice on the features offered so that I don't sign up for what I don't need.
Posted: 5/07/2008 • Last edited: 7/06/2008 • Link to this review