A disgrace to the local town business community! Extremely unprofessional, very poor interpersonal and communication skills, paired with poor knowledge and ability to resolve problems that they created! Make multiple errors with transactions and purchases! Extremely deceitful; withhold information about contracts and refuse to rectify issues. Refuse to provide with their full names and manager contact information. Hang up phones on customers and avoid getting back to customers for ongoing problems they created on accounts. Irresponsible, all they care is about commission, with no regard to the customer! Engage in illegal activity to earn commission on the expense of the customer! I would never go back nor recommend for anyone in the area to deal with this store, specifically with Frank and Kumar who is supposedly the store manager but has zero knowledge and does not make an effort to help. He is not a manager in my opinion but a rude and unfit worker who should not be dealing with customers! The people working there don't have the minimal qualifications nor education to do what may seem like a job which does not require a high skill level or advanced education. These workers and so called managers require constant supervision and/or demotion from their duties in Verizon wireless as they contribute to poor ratings and will drive that store out of business. I cannot stress enough my discouragement for anyone to ever step foot in that store!
Posted: 12/09/2014 • Link to this review