They told us when the time came, it would be a two day job and they did the work on a Friday and Saturday. That is the only positive to come out of this review and that is what got them one star. Here is the bad stuff that happened. 1. Their office/paper work is lacking. We agreed to finance the payments although during the final measurements they insisted we needed to put down 50% at that time. Had to go retrieve the proof. 2. Our original paperwork had their Delta Frost (Privacy) glass for one of our bathrooms. The window was clear glass and we found out that the order was changed after the fact. They said they would replace the window and as of today it has not been done. 3. They didn't seem to care about cleanliness outside of the house. Broken glass at various places, sealant tube cap pieces everywhere along with white sealant flung all over my vegetable plants, pieces of old window trim laying around and new and old fasteners everywhere. 4. They did not start the job with all of our windows in their possession. It is two weeks after they said it was 'on the way' and still no word if we will ever get it. They said if you have any circular or odd shapes, they contract out. So be forewarned about this. They never mentioned that befo
Posted: 11/12/2012 • Link to this review
I'm amazed at how strong and durable their windows are. My son was playing baseball in the back yard and he accidentally hit a ball at the window. For sure i thought it was gonna break but was amazed it didn't. I was told they are made strong but not guarantee it won't break. I intend to do more business with them and recommend their service. I was please with their work and am a very satisfied customer.
Posted: 5/06/2011 • Link to this review