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When I got to the store it was awkward because as soon as I entered a girl who worked there yelled "Can I help you?" I was pretty far away and didn't want to yell across the floor like she did so I waited until I got closer. I asked her did they take my insurance. To make a long story short, it seemed to me that she had no idea what she was talking about. She neither said yes or no. It was surprising to go to an eye care specialist and they have no clue what insurance they accept or how different types of insurance work. I used to work in an eye Dr.'s office so I knew something was up. Anyway I wont be going to anymore places like this. Lesson learned, Go to a "real" eye doctor not someone who just wants to sell a product.
Posted: 2/06/2011 • Link to this review
I went in the other day as I have flex money to spend. The person who "helped" me was rude and condescending when I was asking questions. When I told them I needed to use my flex money she asked me how much I had to spend. I then found a pair of frames I liked ($69.99) and with the lenses glare protection etc.. the cost came to... Tada! five dollars away from the amount I had to spend... ($249.00). On top of that they never asked if I had a vision plan (I do), or take the time to tell me about the options (transitions, scratch resistance etc). They are awful and want to have you spend every dollar you have there so they can make a monthly quota. Go to the Marietta Eye Clinic. They are professional and treat you right. I got a more expensive pair of frames ($180), added transitions, glare protection etc and it same to less then two hundred, which included the insurance I have that they called and checked on foe me to make sure I was getting the right discount.
Posted: 12/20/2009 • Link to this review
This place is a meat market. The doctor zoomed through exam with little to no explanation. Sabrina (store mgr) talks really fast and has a condescending tone. Poor service, poor selection, snooty attitudes. I should have known something was wrong when I came in and they were discussing how they could not meet their quota....mmmm I wonder why? I would never go to this place again. When my fiance went there for the first time, the girls there did not even know if the insurance we had was a participating provider, and nor did she try due diligence to find out. My fiance ended up calling me and I had to call the insurance company and have them tell vision work rep that they are
Posted: 4/21/2009 • Last edited: 2/06/2011 • Link to this review