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Voyles installed my garage doors during construction of my house. 9 Foot tall doors with high 12 foot lift. Due to improper installation, we have problems with the door panels catching and popping strands of the lifting cable. When I called to have this repaired, I had to meet the service tech FIVE times, plus a couple of reschedules. First trip, ladder not tall enough. Second trip the cable was too short (see "ladder not tall enough"). Third trip, cable replaced, but still catching door. Fourth and fifth trip, to try adjusting the door using some non-helpful jerry-rigged solution rather than offering a proper fix. Cable still rubs. I just got tired of leaving work to meet (or not meet) them over and over and over. All this while the service tech repeatedly said they need to send a commercial team to fix the door and they never did. Now the door has popped a few strands of the new cable, and I have to decide whether to call Voyles and risk futile frustration again, or pay a real garage door company to fix my problem...
Posted: 4/09/2018 • Link to this review
Replaced broken door springs. Price quoted over the phone was the price charged. Came out same day. Price quote was less than others in the area. Rick knew exactly what he was doing. Excellent service. Will use them again if needed.
Posted: 2/03/2015 • Last edited: 2/09/2015 • Link to this review
We were so pleased to find a Kudzu coupon for this company since our neighbors had used them recently and their new door looks fantastic. Once we called them, they were out within a couple of days and install the same week. The person that measured as well as the person that did the install were very courteous, respectful and were sure to keep things clean and spotless when they left. Excellent customer service by Dusty, George and Scott. Very pleased and will recommend them to everyone!
Posted: 10/06/2014 • Link to this review
my husband called Voyle's on a Monday and we had doors installed by Wednesday. the doors were so affordable and make such a dramatic improvement to the appearance of our house. we wish we had replaced our doors sooner. we were extremely pleased with the service.
Posted: 6/22/2013 • Link to this review
Voyles replaced our garage doors last year. The owner came out promptly and turned around an estimate within a couple of days. From there, they did the work maybe a week later. We could not be more pleased with the doors, they work great and look even better. We live in an old house and they had to customize the size of the doors as well as the spring/opening mechansim. The price was also very reasonable. Highly recommended!
Posted: 5/10/2013 • Link to this review
Woke up this am and couldn't get out of my garage! Called Voyles as soon as they opened at 9am and by 10:30 my garage door was fixed! Great service and quick! I'd highly recommend!
Posted: 7/14/2012 • Link to this review
I replaced garage door + opener recently. I gathered quotes from many companies for my area (as well as reviews) and they came out on top. Furthermore they impressed me with their honesty. While some company wouldn't give me a quote unless they had a chance to give me the up-sale pitch, Brent told like it is and put my mind at ease when I selected mid-range door (maybe less margin for him). When I decided also to replace opener, Brent told me that it was on sale - I got both job done with quite a bit less (than the other quotes) and most importantly a peace of mind knowing that I am dealing with people with honesty. I'll definitely call them for future spring work as well as recommend them to friends.
Posted: 5/20/2012 • Link to this review
Voyles replaced my old wooden garage doors with fancy new carriage style doors. They were very professional and I am really pleased with my new doors. If I ever decide to install garage door openers, I will be calling them back!
Posted: 4/23/2012 • Link to this review
Greg from Voyles Overhead Door did a great job replacing my garage door springs. He was right on time, answered all my questions and didnt bump up the price of the estimate. I would certainly use Voyles again.
Posted: 4/17/2012 • Link to this review
Greg understood my problem and made the correct diagnosis while on the phone. He was able to repair our Garage Door that same day on the first visit. We made the right choice when we called Voyles Overhead Door.
Posted: 4/06/2012 • Link to this review
Great deal, knowledgeable owner, responsive to all questions, friendly ,service skilled staff. We never make a purchase without exhaustive research. Brent assisted me in understanding all of the design/performance options and we now have our own unique garage door. The service/installation staff is friendly and skilled. I could not recommend Voyles Overhead Door any more highly. We will never call another company.
Posted: 3/22/2012 • Link to this review
My husband and I own 6 rental houses and were in need of remodeling all of them. We talked with several contractors and chose Voyles Overhead Door to replace, rewire or repair all of the garage doors. They made a quick review of all the houses, made easy to understand recommendations, pricing we could understand and worked with our schedule and the renters schedules to get the job done. They did a fantastic job and have since repaired our personal house and I can't say how glad we are to have chose them. They are easy to contact, call you back promptly and all of the service personnell are polite, know their business and do a great job. Glad to work with them......Linda
Posted: 2/24/2012 • Link to this review
My wife drove thru our garage door, and when calling around for someone to fix my garage, Voyles Overhead Door was the first to call us back, and I could not be happier! I spoke with the owner of the company, Brent, who was very professional and knowledgeable. His service team showed up when he said they would and completed the service promptly and at a very reasonable price. I have not had any trouble since, but if I ever do I will not call anyone else but Voyles Overhead Door. I have since referred them to my neighbor and daughter and they have raved about their experiences too! Voyles Overhead Door is truly the Best in Town!
Posted: 1/31/2012 • Link to this review