We purchased a home in Glenridge Heights in 2007. At the time we were promised that the pool would be ready by the summer of 2008. It wasn't even started till Dec. 2008. More important we were promised that the property would be fenced within 2 months. As of now, Sept. 2009, there is no fence and we pay dues for a security development. They do close the gates in the evening, but the property is not fenced (go figure). Calling them is most frustrating as they never answer or return calls, BEWARE!!!!
Posted: 9/01/2009 • Link to this review
It was like pulling teeth to get Williamscraft to come out to do warranty work for us. I'd consider that if you're thinking of buying one of their homes.
Posted: 5/26/2006 • Last edited: 9/01/2009 • Link to this review
We bought our Williamscraft home in July of 2005. Our home seems to be well built, however, a few issues remain to be resolved by Williamscraft's warranty even though I notified them over 6 months ago. They recently brought their warranty back in-house but no one knows what is going on. You have to call each individual subcontractor on their list YOURSELF to get warranty work done and then the subcontractor will not do anything until Williamscraft sends them a work order! So, it would make more sense to me if WIlliamscraft would contact the contractors themselves if they have to send a work order ANYWAY! So, get started on your warranty work EARLY and be prepared to make phone calls daily to several subcontractors as well as Williamscraft directly to get anything accomplished.
Posted: 3/06/2006 • Last edited: 9/01/2009 • Link to this review